Training Case Manager, STRIVE Future Leaders

Job Type

Full Time


Minimum: $45,000
Maximum: $50,000




2201 N. Monroe Street
United States


The Organization

Founded in 1999, CFUF strengthens urban communities by helping fathers and families achieve stability and economic success. As a pioneer in responsible fatherhood, family strengthening, and workforce development, CFUF’s programs seek to help clients fully exit poverty and sustain themselves and their families. CFUF serves Baltimore’s most marginalized populations living in high crime and high poverty communities. Our members (the term we use when referring to our clients) are 98% African-American, 60% male, 89% unemployed, 50% ex-offenders and homeless, and 30% without high school diplomas. Over 90% face one or multiple temporary or chronic personal, logistical, or human barriers.


CFUF is developing, and will soon launch, a Family Stability and Economic Success (FSES) strategy that will provide in-depth services to enable our members to achieve significant life outcomes. FSES is a comprehensive approach to service delivery that changes the “whole family” trajectories by combining custom workforce development pathways with intensive life skills and relationship support that will ultimately lead to stronger outcomes for our members. The FSES team provides:

  • Long-term intensive case management support, via a team of case managers, life coaches and social work interns to reduce members’ barriers.
  • Workforce and career support, that addresses both the essential skills needed for workplace success and more advanced support to help clients climb the career ladder through career mapping and job-replacement for higher wage positions.
  • Parent and relationship programming that helps low-income, non-custodial fathers increase their emotional and financial support to their children and supports couples as they move toward more stable relationships.


National impact: CFUF’s Practitioners Leadership Institute (PLI) provides technical assistance, and promotes and extends best practices in family strengthening, responsible fatherhood and workforce development to practitioners and key stakeholders across the country. CFUF is also nationally renowned for its public policy work in the responsible fatherhood arena.


Culture and Practice 

CFUF is an organization committed to high excellence and quality service to all of its stakeholders. Our culture thrives from a transparent, reflective, and creative environment. We are a highly autonomous workforce, and our staff embraces humor, food, fun, and a passion to serve our members. We believe in recognizing and rewarding high performers. All of these qualities and attributes makes a premier employer of choice.




STRIVE Future Leaders is a national initiative funded by the US Department of Labor (USDOL) to assist disconnected young adults in successful re-entry and success in education and careers. Building on its innovative service model and well-established Affiliate Network, CFUF is providing services over a period of 26 months to young adults, ages 18 to 24, from communities where poverty and crime are most concentrated.



  • Recruit, assess eligibility according to DOL requirements, and conduct intake interviews with young adults for enrollment into the STRIVE Future Leaders program.
  • Complete Engaged Enrollment process for STRIVE Future Leaders including data entry of application, assessments, consent forms, collection of eligibility documents, assistance with development of goal plans, and proctoring of TABE tests as well as inputting all documents and data into two separate databases.
  • Coordinate and lead employment readiness and life skill training cycles according to the curriculum and adding insight and improvements where needed to enhance skills of members.
  • Facilitate classroom sessions with groups of young adults including financial capability workshops as well as service learning and community benefit projects.  
  • Train on resume development, interview techniques, proper work attire, conflict resolution, communication, attitude, and public speaking.
  • Prepare members for one-on-one and group interviews, job fairs, phone interviews, and computer assessments.
  • Track and manage caseload by providing case management and by working with members to set goals (educational, employment, personal, etc.) and enhance their self-esteem and self-confidence, including the development of Individual Development Action Plans (IDAP’s).
  • Prepare and maintain accurate and up-to-date case notes, paper and electronic files, and CFUF and STRIVE National databases, in real time, as specified by compliance standards, including uploading all client documents and following CFUF guidelines for client filing system. 
  • Refer clients to internal and external programs and services (e.g. housing services, long-term counseling, child-care, substance use counseling, mental health counseling, diversion and expungement services) that can assist them with removal of barriers and resolving issues preventing them from participating in the labor market.
  • Present information using a variety of instructional techniques and formats, such as role-playing, tool building exercises, simulations, team exercises, group discussions, videos, and lectures.
  • Evaluate the progress of participants within training programs by making individual member assessments, and support and service recommendations.
  • Work in coordination with Account Specialist to match members with open employment positions according to experience and skills.  
  • Work in collaboration with other staff to facilitate all aspects of FSES model.
  • Assist with organizing, planning, and facilitating completion ceremony.
  • Participate in community events and CFUF activities to assist with outreach and recruitment.
  • Stay current on new methodologies and studies in the case management and training fields.
  • Complete other tasks as assigned or needed.



  • Bachelor’s degree required or comparable work experience.
  • Professional experience in the fields of re-entry and youth development required.
  • At least two years of counseling experience required.
  • Must have knowledge of and experience with juvenile justice and/or criminal justice systems, programs and issues.
  • Must be a creative self-starter, eager to learn new things and bring new ideas to the table.
  • Must have strong time and project management skills.
  • Ability to work both independently and as part of a collaborative team.
  • Knowledge of legal and ethical issues related to member rights.
  • Ability to collaborate effectively with a wide range of public and non-profit partners is a must; excellent interpersonal skills required.
  • Must have outstanding communication and writing skills; solid proficiency in Microsoft Office.
  • Bilingual (English/Spanish) is helpful.


Full benefits

Professional Level


Minimum Education Required

4-year degree

How To Apply

For consideration, please create an account and apply via the link to the MD Nonprofits website below: