Client Services Case Manager

Job Type

Full Time


Minimum: $38,625



Start Date



398 Neponset Avenue
United States


The Client Services Case Manager works as part of the Client Services Unit and provides ongoing case management, treatment adherence support and supportive referrals for patients receiving care at the health centers affiliated with Harbor Health Services, Inc. The Case Manager works closely with the primary care providers and other health center staff to coordinate medical and social services. The Case Manager is responsible for developing, implementing and evaluating case management needs and care plans to address psycho-social issues and the case management needs of patients and is assigned to a specific clinical department at the health centers. Duties include public benefit screening, appointment coordination, referral management, crisis intervention, supportive referrals to housing, food stamps and other services, as well as health education and advocacy around issues of substance abuse, domestic violence, abuse and neglect, parenting, child development, developmental and physical disabilities, HIV/AIDS and chronic disease management. The Case Manager develops and implements care plans in collaboration with multidisciplinary teams.

Qualifications: Bachelor’s degree in Social Work, Human Services or Related Field, one year of Case Management experience, ability to work independently and as part of a team, ability to prioritize, organize and schedule busy work days, good verbal and written communication skills. LSW preferred, Bilingual English and Vietnamese, Spanish, Haitian Creole or Cape Verdean Creole highly desired. 

This position is located at the Daniel Driscoll-Neponset Health Center, 398 Neponset Avenue in Dorchester, MA. For more information, please visit our website at . Harbor Health is an Equal Opportunity M/F/V/D.


Health, Dental, Vision, LTD, STD insurance, 403b Retirement Savings, Flex Spending Accounts, paid sick, vacation and holiday time, professional development stipend.

Level of Language Proficiency

English and Vietnamese, Spanish, Haitian Creole or Cape Verdean Creole highly desired. 37,398

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please Apply Online at