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Engagement, Enrollment & HARP Specialist

Posted by
The Bridge Inc.
|
New York, NY
New
|
Published 25 days ago

The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is seeking Engagement, Enrollment & HARP Specialist its Health Homes Program in Manhattan.

Scope of Position:

  • Provide telephonic, written and face to face engagement and enrollment services for each Health Home eligible individual in order to facilitate Health Home enrollment and retention
  • Utilize internet databases, health record systems, and other resources to explore individual eligibility and contact information
  • Utilize Electronic Health/Medical Record system(s) of assigned Health Home(s) and to maintain ongoing clinical documentation and records upholding all HIPAA regulations and confidentiality protocols to record each interaction with every individual served
  • Assist Care Coordinators in securing and identifying needed referrals to community and network medical, behavioral health and social assistance providers through telephonic, written, and/or face to face outreach, research, and maintenance of the program resource directory
  • Provide follow up services via telephonic or face to face engagement with members and service planning partners as needed to coordinate reminder calls, medication and wellness checks upon request from the Care Coordination team
  • Participate in conjoint meetings or member transports with other Care Coordination staff
  • Provide oral and/or written status updates regarding member alerts, progress, regress, and needs to responsible Care Coordinator(s) and Supervisor, and any service providers, legal mandate, or other care plan affiliates as needed to assist the program and members
  • Complete all UAS assessments for HARP enrolled members upon enrollment
  • Attend meetings and case conferences in the community
  • This position requires the candidate to be on the field about 75% of the time and take mass transit to travel from one site location to another

Education/Qualifications:

  • Bachelor's degree in a related field
  • Minimum 2 year of job-related experience providing medical, mental health or substance focused serves to individuals with chronic medical conditions and/or serious behavioral health conditions
  • Excellent interpersonal, organizational, writing, and computer skills
  • Ability to engage individuals and diffuse difficult situations
  • COVID vaccination is required for employment

Physical Demands:

  • Regularly required to speak clearly and hear the spoken word well
  • Regularly required to physically operate routine office equipment such as telephones, computers (including an electronic health record), fax machines, copiers, etc.
  • Regularly required to meet with members in the office and in the community using customary modes of public transportation
  • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens
  • This position requires moderate travel throughout the New York City metropolitan area using various modes of transportation including NYC buses and subways

The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is seeking…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    October 4, 2021
  • Application Deadline
    September 30, 2021
  • Education
    4-Year Degree Required

Benefits

Excellent compensation package, pension contribution, paid-time off, parental leave, tuition assistance, etc.

Excellent compensation package, pension contribution, paid-time off, parental leave, tuition assistance, etc.

Location

On-site
New York, NY, USA

How to Apply

Please submit resume and cover letter to Sheryl Silver at SSilver@thebridgeny.org.

Please submit resume and cover letter to Sheryl Silver at SSilver@thebridgeny.org.

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