Job

Housing Services Program Director

Posted by
Tenant Resource Center | Madison, WI
Apply

Tenant Resource Center


New
|
Published 10 days ago

Application Deadline

June 14, 2019

Salary

At least $49,920


Position:       Housing Services Program Director


Hours:         Fulltime, limited evenings/weekend work required. Flexible schedule possible


Benefits:       28 paid personal/vacation days annually including flexible paid holidays

                  100% Premium Coverage for Individual Health, Vision, Dental Insurance


Salary:        Equivalent of $24.00/hour; $49,920/year


Description:

The Housing Services Program Director oversees programming and supervises staff within all housing services programs serving those experiencing homelessness.


Reporting:

The Housing Services Program Director reports directly to the Executive Director and serves on the Executive Leadership Team.


Job Duties:                          

Staff Supervision:

·        Provide general supervision to all staff, interns, or volunteers who are serving in case management roles or who are providing other direct services to individuals experiencing homelessness, including hiring, termination, and performance evaluation

·        Provide clinical supervision and case consultation in real time to case managers; including clients experiencing high degrees of trauma and housing barriers

·        Manage caseloads for case managers based on varying program requirements, levels of client need, and varying forms of case management

·        Oversee referral processes for various programs

·        Process complaints from program participants


Training and Professional Development:

·        Create and maintain onboarding and professional development systems for case managers

·        Ensure that case management programs are kept up to date on relevant best practices, methods, and policies

·        Provide trainings to all Tenant Resource Center staff regarding housing services programs and referral processes


Program Management:

·        Manage housing services programs including changing program requirements and program development functions with a social justice lens and a focus on racial justice

·        Oversee housing services grant writing processes in connection with Executive Leadership Team

·        Manage case management plan and financial request approval processes

·        Manage housing navigation efforts through landlord outreach, recruitment, and retention in a challenging housing market

·        Assist with budget management and financial decision-making for housing services programs

·        Create and maintain policies and procedures for case management as needed

·        Assist with grant reporting functions in connection with Executive Leadership Team


Coordination with Partners and Funders:

·        Serve as the liaison between the Homeless Services Consortium and the Tenant Resource Center; attend all HSC meetings related to TRC programs

·        Serve as the point of contact for all housing services funders in connection with the Executive Director and Finance Director

·        Serve as the HMIS System Admin and Safety Officer

·        Attend relevant city/county meetings that influence spending decisions about housing services programs and impact homeless communities


Miscellaneous:

·        Create and maintain systems for receiving donations of supplies for individuals experiencing homelessness

·        Build capacity for additional programming within the agency

·        Perform outreach functions to developers and service providers within the community

·        Other duties as assigned by the Executive Director

Position:       Housing Services Program Director


Hours:         Fulltime, limited evenings/weekend work required. Flexible schedule possible


Benefits:       28 paid personal/vacation days annually including flexible paid holidays

                  100% Premium Coverage…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • Master's Degree Required
  • Managerial

Benefits

Benefits:       28 paid personal/vacation days annually including flexible paid holidays

                  100% Premium Coverage for Individual Health, Vision, Dental Insurance

Benefits:       28 paid personal/vacation days annually including flexible paid holidays

                  100% Premium Coverage for Individual Health, Vision, Dental Insurance

Level of Language Proficiency

Applicants bilingual in Spanish or Hmoob preferred.

Applicants bilingual in Spanish or Hmoob preferred.

How To Apply

*Resumes and cover letters may be mailed or hand-delivered to our Williamson Street address or e-mailed to office@tenantresourcecenter.org by noon on Friday, June 14th, 2019. Please mark your submission “Housing Services Program Director.”

*Resumes and cover letters may be mailed or hand-delivered to our Williamson Street address or e-mailed to office@tenantresourcecenter.org by noon on Friday, June 14th, 2019…

Location

1202 Williamson Street, Madison, WI 53703
Apply