Resident Advocate

Job Type

Full Time

Published

09/07/2018

Address

Washington
District of Columbia
United States

Description

DASH is an innovator in providing access to safe housing and services for survivors of domestic and sexual violence and their families as they rebuild their lives on their own terms. We seek to strengthen and expand the local safety net for survivors by providing high quality, voluntary services that are responsive to their individual needs and by engaging lawmakers, community members, service providers, and survivors in the movement to make safe housing more accessible in the short-term and less necessary in the long-term.


Reports to: Cornerstone Program Director


Responsibilities: Provide intensive advocacy services and support to domestic and sexual violence survivors and their children in an emergency-to-transitional residential housing program. This is a shift work position that includes some weekend hours. Duties include the following:


  • Engage in DASH’s comprehensive intake process, which includes an introduction to the DASH model, assistance with the completion of adult and children intake forms and an in-depth review of the Cornerstone program agreement with each new resident.
  • Generating resources in the specialty area of housing, including: researching available affordable and supportive housing options; developing relationships with landlords, brokers and housing programs, acting as a liaison to other agencies, attending related meetings regarding housing issues for homeless populations, and educating the community on changing policy as it relates to victim access to affordable housing;
  • Conduct home-visitation sessions weekly, or more frequently as needed, with each family residing in our emergency-to-transitional housing program to ensure that they are receiving the appropriate level of support; participating in regular assessments with residents; engaging residents with the DASH model and re-centering process with survivors to celebrate accomplishments and identify areas for growth.
  • Assist survivors with creating safety plans, goal plans, budgets and financial plans that reflect their self-identified needs, providing concrete resources, information and referrals, along with other short- and long-term plans as needed.
  • Develop and maintaining a working knowledge of and first-hand familiarity with social service programs in the Washington, DC area through active communication, site visits, and community-based work; building referral relationships with employment service programs and other social service programs; establishing partnerships with relevant organizations.
  • Troubleshooting technical housing issues as they arise with victims and advocates through phone consultations and responding to email inquiries;
  • Building partnerships with related community-based organizations;
  • Advocating on behalf of victims with city agencies, private landlords and other service providers;
  • Maintain paper and electronic files according to DASH’s standards; keeping clear and timely documentation at all times;
  • Actively participating in staff meetings, trainings, supervision, coaching, and other meetings as needed;
  • Perform on-call duties;
  • Other duties as assigned.


Qualifications: A Bachelor’s Degree and two years’ work experience is required (education and or work experience may be substituted for these requirements). Computer literacy is required. Excellent organizational, writing and analytical skills required, as well as high energy level, strong interpersonal skills, and initiative. Knowledge of domestic violence and social justice issues required. Knowledge of public benefits and housing system. Ability to comfortably drive or commute to neighborhoods throughout the District. A demonstrated ability to work independently and comfort working in a newly formed nonprofit. Fluency in another language a plus. 

Professional Level

Entry level

Minimum Education Required

4-year degree

How To Apply

Email cover letter, resume and salary requirements to info@dashdc.org (please put title of position on subject line). No phone calls or fax please.


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