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Health Care Advocate

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Published 16 days ago

The Center for Health Care Rights (CHCR) is a Los Angeles-based 501(c)(3) nonprofit organization dedicated to assuring consumer access to quality health care through education, counseling, informal advocacy and legal services. CHCR is the Health Insurance Counseling and Advocacy Program (HICAP) for Los Angeles County and is the primary source for Medicare beneficiaries in LA County to access free and unbiased Medicare education and information. CHCR’s direct services to Medicare beneficiaries empower consumers who are seniors and/or people with disabilities and their family members to use Medicare, Medi-Cal and other health benefits effectively, make informed health care choices, and take appropriate action to resolve their health care problems. All services are provided free of charge. CHCR program services include:

 Counseling and Informal Advocacy: CHCR counseling and informal advocacy services help clients understand their Medicare and Medi-Cal rights and benefits, obtain access to programs that provide help with medical expenses, and help resolve access to care problems within the Medicare and Medi-Cal programs. Health Care Advocates at CHCR typically provide counseling services via CHCR’s telephone hotline.

 Legal Assistance: CHCR’s Staff attorneys provide Medicare beneficiaries with legal advice and/or representation to resolve serious Medicare and Medi-Cal access to care problems or claim denials.

 Community Education and Outreach: CHCR provides free educational seminars on Medicare, Medi-Cal, and other health care topics for Medicare consumers, caregivers, and health and social service providers. 

 

The Center for Health Care Rights is recruiting for a full time Health Care Advocate. Job responsibilities include:

 ·       Counseling clients by phone and in-person (once it is determined that in-person operations can safely resume) who are seeking information about Medicare, Medi-Cal or Medicare-related private health coverage;

·       Assist clients with resolving Medicare and Medi-Cal eligibility, claims, and benefits problems;

·       Participate in CHCR education and outreach activities in the community once it is safe to resume in-person outreach;

·       Work on special projects as assigned

 Job Qualifications:

  • A Bachelor’s degree in the social sciences or related field;
  • 2-3 years prior work experience with a social or health care non-profit;
  • Excellent written and verbal communication;
  • Detail oriented, possess strong organizational skill and professionalism –the work entails dealing with highly confidential information and a high degree of focus;
  • Demonstrated commitment to serving the needs of seniors and/or people with disabilities;
  • Proficient with Microsoft Office Suite
  • Valid California driver’s license and proof of insurance.
  • Previous experience working on a telephone hotline a plus, but not required.
  • Applicants who are bilingual in Korean, Spanish, Russian, or Armenian are encouraged to apply.


The Center for Health Care Rights (CHCR) is a Los Angeles-based 501(c)(3) nonprofit organization dedicated to assuring consumer access to quality health care through education, counseling, informal advocacy and legal services. CHCR is the…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    June 1, 2021
  • Application Deadline
    May 28, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Salary

$56,000 - $58,000Salary is depending upon qualifications and professional experience

Benefits

The starting salary range is $56,000 - $58,000 depending upon qualifications. Employer 100% paid premium health and dental benefits and paid parking. CHCR offers a voluntary and self-funded tax-deferred annuity program and supplemental insurance. Generous paid time off including paid holidays, vacation and sick leave.

Please note that this position is temporarily 100% remote; once it has been determined that it is safe to return to the office, the expectation will be that this position will work primarily out of the office with some flexibility for remote work.  

The starting salary range is $56,000 - $58,000 depending upon qualifications. Employer 100% paid premium health and dental benefits and paid parking. CHCR offers a voluntary and…

Level of Language Proficiency

Applicants who are bilingual in Korean, Spanish, Russian, or Armenian are encouraged to apply

Applicants who are bilingual in Korean, Spanish, Russian, or Armenian are encouraged to apply

Location

Temporarily Remote
Work must be performed in or near Los Angeles, CA
Associated Location
520 S. Lafayette Park Place, Los Angeles, CA 90057, United States
Suite 214

How to Apply

Send resume and cover letter by e-mail to: center@healthcarerights.org  Attention: Human Resources in the Subject Line.

Only those applicants chosen for an interview will be contacted. We encourage interested applicants to submit as soon as possible since we are aiming for the first round of interviews to begin in May 2021. No calls please.

 

Center for Health Care Rights, an equal opportunity employer, encourages all applicants to apply, and does not discriminate based on race, ancestry or national origin; color; sex; sexual orientation; religion; physical disability; marital status; or age.

Send resume and cover letter by e-mail to: center@healthcarerights.org  Attention: Human Resources in the Subject Line.

Only those applicants chosen for an interview will be…

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