Clinical Coordinator - Queens Drop In Center

Job Type

Full Time




New York
New York
United States


ABOUT US: - We believe that everyone deserves a home!

Breaking Ground is a nonprofit social services organization in New York City. Our goal is to create high-quality permanent and transitional housing for the homeless.   

Since 1990, we have been providing permanent affordable housing for individuals and families who are homeless or at risk of becoming homeless. Beginning with a single building, we are now New York City’s largest provider of supportive housing. We own and/or operate 19 properties with a total of 3,530 transitional and permanent apartments in New York City and beyond. We also run the City’s around-the-clock street outreach efforts in all of Brooklyn and Queens, along with nearly one-third of Manhattan.

Our work has enabled more than 13,000 people to overcome or avoid homelessness since 1990, and we increase that number every single day. As of 2017, we have more than 1,500 units of housing in various stages of development in the Bronx, Brooklyn and Queens, and are expanding our outreach and transitional housing programs so that we can offer help to every single homeless person we meet.

The Connections Clinical Coordinator works with chronic street homeless individuals living in Brooklyn and Queens. S/he will supervise a team of four Housing Advocates, including weekly supervision/meetings, performance planning, and scheduling. The main focus of the CC and his/her team is to help secure permanent housing for people who are chronically street homeless. The CC will be trained in performing 9.58 removals and will be expected to clinically evaluate situations and determine when a removal is necessary. The CC will be a part of a 9.58 team that operates on a rotating schedule to ensure that there is on-call 9.58 coverage at all times. The CC will be responsible for gaining a holistic understanding of the homeless population in their respective catchment areas and will work in collaboration with the community director and other relevant parties to implement appropriate housing and service solutions. The CC will be expected to provide clinical guidance to His/her supervisees and at times to other members of the S2HBQ team.

The CC will be responsible for the housing placement activities and operations during their respective shift and will be responsible for ensuring that all required reporting, paperwork, procedures and protocols are followed. The CC will spend extensive time conducting field work. The incumbent will liaise with hospitals and other partner agencies and collaborate with fellow program supervisory staff; and complete necessary reports and documentation.


  • Provide clinical direction, leadership and supervision to Connections Housing Advocates
  • Collaborate with program supervisory staff to meet program goals
  • Assess and evaluate client safety for 9.58 removals and other clinical intervention
  • Participate in Code Blue/Red Alerts and monitoring of the vulnerable client list
  • Coordinate delivery of care with other agencies
  • Ensures completion of required documentation, including reports and data entry
  • Performs other related duties as assigned


  • Minimum 5 years experience working with homeless or disabled populations, and minimum 3 years of supervisory experience
  • Excellent clinical and assessment skills, creative, person centered problem solving, ability to delegate and motivate. Ability to communicate and work with diverse populations Detailed oriented and can manage team tasks
  • Masters of Social Work; Must be Licensed in the state of New York (LCSW or LMSW)
  • Microsoft Office and Outlook required. Excel, PowerPoint and Access preferred


Professional Level

None specified

Minimum Education Required

No requirement