Membership and Online Fundraising Manager


Job Type

Full Time

Published:

04/04/2018

Address

Amherst
Massachusetts
United States

Description

GENERAL DESCRIPTION:

The Yiddish Book Center is a non-profit Jewish cultural organization with a national and international membership base. We are seeking a Membership and Online Fundraising Manager

to take a leadership role in continued development of our online fundraising and outreach efforts; and in coordinating constituent management, donations processing, and member correspondence. Also supports website and technical operations for new and ongoing projects across the organization.


RESPONSIBILITIES:

·      Coordinates online fundraising efforts to coincide with direct mail appeals, and additional online-only outreach projects throughout the year. Creates and maintains membership-related web content, including donation forms;

·      Ensures that membership records and communications are handled appropriately following Yiddish Book Center policies and procedures. Specifically: Gift processing, constituent data entry and updates, data-sync of Raisers’ Edge and Luminate records, written and phone communication with members in response to inquiries;

·      Participates in strategic planning process for the website and other online tool and communications channels, and helps to implement solutions based on these goals. Acts as a resource to resolve technical problems day-to-day for staff and outside users;

·      Provides training and support for YBC staff users of the bulk email tools, user databases, web forms and other web content;

·      Organizes training and supervision of work study, part time and seasonal employees to assist as needed with membership tasks;

·      Communicates with vendors to maintain tech tools as needed based on organizational strategies and priorities;

·      Trains staff and volunteers in proper use of on-site audio-visual equipment and works with vendors to keep all equipment in working order and up to date to meet programmatic requirements;

·      Answers multi-line phone system, forwarding calls and taking messages as required;

·      Other projects and tasks as assigned.


QUALIFICATIONS:


·      Knowledge of Raiser’s Edge or similar fundraising software

·      Understanding of non-profit fundraising processes, including industry best practices for online fundraising

·      Experience with audience segmentation for online communication and reporting

·      Excellent organizational skills, and ability to prioritize among multiple responsibilities and projects

·      Flexibility and ability to work in a mid-level leadership role

·      Technological problem-solving, both immediate and long-range

·      Excellent written and oral communication skills


TO APPLY: Send cover letter and resume to rsilnutzer@yiddishbookcenter.org


Professional Level

Professional

Minimum Education Required

4-year degree

How To Apply


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