Nonprofit

Donor Database and Gift Processing Manager

On-site
Work must be performed in or near Washington, DC
New
|
Published 20 days ago

Details at a Glance

Job Type
Full Time
Start Date
May 27, 2024
Education
2-Year Degree Required
Experience Level
Intermediate

Description

Database Management: 

Oversee the administration of the Raiser's Edge NXT database, including system configuration, maintenance, and updates. 

Implement best practices for data entry, storage, and retrieval to maintain data accuracy and integrity. 

Develop and enforce data standards and protocols to ensure consistency and completeness of donor records. 

Generate queries, reports, and dashboards to extract insights and support decision-making processes. 

Manage the data entry and upload to ensure the accuracy of records for gift entry and adjustments.  

Pull weekly reports to track gifts received and provide updates to the Chief Development Officer to coordinate necessary stewardship activities across N Street Village leadership and the Board of Directors. 

 

Gift Processing: 

Receive, record, and acknowledge all donations and gifts in accordance with established procedures and timelines. 

Verify the accuracy and completeness of donor information and gift details before entry into the database. 

Reconcile donation records with financial transactions and banking statements to ensure accuracy and accountability. 

Generate and distribute timely acknowledgment letters, tax receipts, and other correspondence to donors. 

Data Analysis and Reporting: 

Analyze donor data and giving trends to identify opportunities for donor cultivation, stewardship, and engagement. 

Prepare regular reports on fundraising performance, donor retention, and other key metrics for internal stakeholders. 

Provide insights and recommendations based on data analysis to inform fundraising strategies and campaigns. 

Collaborate with the Finance department to create reports needed during the annual audit and 990 preparations. 

Training: 

Provide training and technical support to staff members on Raiser's Edge functionality, data entry protocols, and gift processing procedures. 

Serve as the primary point of contact for troubleshooting database issues and resolving user inquiries or concerns. 

Document and maintain training materials, user guides, and standard operating procedures related to database management and gift processing. 

Development Support: 

Provide general database support by creating mailing lists, email lists, and additional segmented lists needed for stewardship and cultivation communication for our donors, volunteers and key stakeholders. 

Assist in onboarding new staff within the Development Operations team and offer Raiser's Edge training to relevant staff members, interns, or N Street Village volunteers 

Qualifications: 

Bachelor's degree in business administration, information management, nonprofit management, or related field. 

Proven experience (5 years) working with Raiser's Edge or similar fundraising CRM software. 

Strong understanding of database management principles, data hygiene best practices, and gift processing procedures. 

Excellent attention to detail and accuracy, with the ability to handle sensitive donor information confidentially. 

Proficiency in Microsoft Excel and other data analysis tools for generating reports and analyzing trends. 

Effective communication skills, both verbal and written, with the ability to collaborate with cross-functional teams. 

Prior experience in nonprofit fundraising or development operations is preferred. 

Familiarity with nonprofit accounting principles and regulatory requirements related to charitable giving is a plus. 

  • Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and qualifications may be adjusted as necessary to meet the evolving needs of the organization. 

Database Management: 

Oversee the administration of the Raiser's Edge NXT database, including system configuration, maintenance, and updates. 

Implement best practices for data entry, storage, and retrieval to maintain data accuracy and…

Benefits

  • 403B
  • Dental
  • Medical
  • Vision
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Healthy work-life balance
  • 403B
  • Dental
  • Medical
  • Vision
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Healthy work-life balance

Location

On-site
1333 N St NW, Washington, DC 20005, USA

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