Co-LEAD South Program Coordinator

Co-LEAD South Program Coordinator 

PDA Law Enforcement Assisted Diversion (LEAD) is hiring a Full-Time CoLEAD South Program  Coordinator to oversee CoLEAD operations in the City of Burien and oversee the CoLEAD team based  out of south King County temporary lodging locations. CoLEAD staff consist of Outreach Responders and  Outreach Responder Shift Leads who are on-site in temporary lodging locations and in the community to  respond to our participants’ needs during the COVID-19 pandemic in new and innovative ways that  includes a hotel-based interim lodging response. This position is employed by the LEAD Project  Manager, the Public Defender Association. Co-responder Law Enforcement Assisted Diversion (CoLEAD)  is an emergency response to individuals with current or potential criminal legal system involvement  during the COVID-19 pandemic. 

The South Program Coordinator will directly supervise the South CoLEAD response team responsible for  providing outreach, engagement and intensive case management services to adults. CoLEAD Outreach  Responders have caseloads of 1:12 and will provide companion-based services to ensure people are  identified and assessed, supported in navigating the current Phase of the shelter in place landscape,  including accessing and connecting to all necessary social services (behavioral health treatment, primary  care healthcare, basic needs, entitlements, employment opportunities, and any services or  appointments that are indicated). This position will oversee all aspects of referral, outreach and  engagement, intensive case management services, as well as coordination with other providers to  assure successful transition of participants to on-going care once the COVID emergency resolves or is  more fully managed.  

The South Program Coordinator will be responsible for outreach, screening and intake functions and south participant care coordination. 

(1) Outreach, screening and intake functions - oversee all intake and screening functions for the South  Co-LEAD program by working closely with the CoLEAD leadership team to manage in-flow to Co LEAD. 

a. Train, educate and support shift leads and outreach responders to perform the duties of  screening, intake and placement into Co-LEAD. Under the leadership of the South Program  Coordinator, staff will learn and be guided screening to all areas of CoLEAD eligibility  (behavioral health history, criminal legal context and healthcare needs). 

b. Work with the CoLEAD leadership team to set protocols and policy who CoLEAD can best  serve. Plan and oversee screening processes with the south CoLEAD team, includes outreach with law enforcement, when appropriate, ensuring approval of eligibility (both  criminal legal system and behavioral health information) and planning for placement. 

c. Oversee and engage in continuous improvement of the placement process from outreach  to lodging for new participant to ensure it is a smooth process for initial stabilization in  CoLEAD, which includes completions of forms, assigning a case manager, entering all necessary data into Kaleidacare (the CoLEAD case management system) and initial  healthcare and basic need coordination. 

(2) Participant care coordination —oversee case management assignments, transfers of care to other  case managers when needed and support care coordination activities (under the direction and  leadership of CoLEAD Operations Manager, Entry & Services Manager and Medical Provider) along  and Shift Leads, to ensure linkages are made to other care and ensure follow-up: 

a. Ensure coordination with LEAD prosecutorial liaisons for criminal legal system coordination  to reduce criminal legal system involvement and barriers (e.g. warrant quashing) b. Healthcare and system coordination for participants to address participants primary care  and behavioral health needs, and appropriate use of the CoLEAD Medical Provider Ensure coordination 

This position is responsible for oversight, training and capacity building of multiple CoLEAD Shift Leads  and Outreach Responders assigned to the South region.. This position will include the following scope of  work: 

• Train and oversee other Co-LEAD staff to ongoing criminal legal system/court coordination. • Serve as an expert in outreach and case management for the Co-LEAD population and provide  training, skill building and on-site coaching for shift leads and outreach responders to provide  high quality, person-centered and harm reduction-oriented outreach and case management  services

• Provide oversight and training on documentation of all screening, intake, case note and all  other related documentation in the CoLEAD case management system, Kaleidacare • Provide oversight and leadership to CoLEAD South program development activities to ensure  CoLEAD is a high-quality care coordination program grounded in harm reduction and person centered approaches 

• Work closely with the Co-LEAD leadership team on continuous quality improvement efforts to  improve case management activities, educate staff on related social services systems and  resources relevant to client support 

• Educate on clinical boundaries in providing participant support and work with shift lead and  outreach responder staff to provide on-site supervision and accountability for all care  provided 

• Direct oversight of CoLEAD shift leads assigned to the South region and will be responsible for  related performance management 

• Respond off-hours as needed, sharing those duties with other leadership team members and  shift leads to ensure adequate supervisory coverage 24/7 

• Perform other duties as assigned, related to implementation, sustainability and expansion of  the CoLead program 

MINIMUM QUALIFICATIONS 

● Three or more years providing supervision of case management and/or outreach in a social  services/human services program 

● Interest or experience in working with clients who have difficulty engaging with traditional  programs and clients with criminal legal system involvement 

● Ability to implement harm reduction techniques within a client centered framework, e.g.  motivational interviewing, trauma informed care and low-barrier assistance 

● Ability to meet state requirements for Agency Affiliated Counselor or higher credential

● Ability to communicate and provide leadership development and supervision of staff from various backgrounds. 

● Ability to work effectively with participants displaying a wide range of behaviors

● Subscribe to the philosophy of cooperation and continuity across programs and of consideration  and respect for participants 

● Current Washington State Driver’s License, current auto insurance, and access to a reliable vehicle 

PREFERRED QUALIFICATIONS 

● Lived and/or work experience with criminal legal systems, including jails, law enforcement and  courts 

● CDPT/CDP or LMHC or LiCSW in the State of Washington 

● Three years of experience in work related to social work or outreach programs

● Academic training in the social service field and in the area of substance use disorder and mental health treatment 

● Leadership training and development centering racial justice and intersectional approaches 

● Experience providing services from a harm reduction perspective to individuals experiencing  behavioral health challenges  

EQUAL OPPORTUNITY EMPLOYER 

PDA is an equal opportunity/affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, gender identity age, disability, marital or relationship status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status. PDA works to advance justice, particularly racial justice, in an increasingly multicultural country. We value diverse experiences, including with regard to educational background and criminal legal system contact, and depend on a diverse staff to carry out our mission. 

Projected pay scale; range dependent on experience and qualifications 

Starting salary $79,897 + DOE 

Generous health benefits for all employees at .5 FTE or higher 

Cell phone and laptop provided for work use 

Please send your resume and cover letter to PDA Deputy Director Jesse Benet at jesse.benet@defender.org before January 31, 2021.