355 Food Center Drive
Title: Food Donations Manager
Reports to: Senior Director of Corporate Engagement
Location: Bronx Distribution Warehouse Center
Primary Purpose of the Job:
To learn about who we are and how we serve as Food Bankers, click Our History, Our Mission
To learn more about our organizational core values, click Core Values
The Food Donations Manager will strengthen existing donor relationships as well as identify and develop new donor relationships to increase food donations. The Food Donations Manager is directly responsible for donor development with farmers, wholesalers, manufacturers, distributors, retail grocery and food service companies. They work as an integral member of the Development team to accomplish the organization’s philanthropic strategies and objectives in fulfilling Food Bank For New York City’s mission. Donor stewardship is a critical focus area, encompassing the development, cultivation, solicitation and retention of relationships with food (i.e., manufacturers, retailers, wholesalers, growers, food processors, etc.), transportation, and service/supply industry representatives.
Principal Duties and Responsibilities:
Manage partnerships with existing donors and strengthen engagement to increase donation opportunities.
Develop innovative partnerships that address food supply chain challenges. Identify and cultivate new food manufacturers, distributors, wholesalers, growers, packers, and food processors.
Develop strategic business plans for annual and long-term procurements.
Provide professional, responsive and appreciative customer service to all food industry partners.
Maintain donor database and record notes from donor interactions.
Monitor industry trends and apply findings to plans and strategies.
Educate donors about the Food Bank’s mission and the value and business benefits associated with donating.
Communicate with donors regarding food safety, quality and packaging concerns to ensure we receive the most wholesome food for our member charities and clients.
Coordinate communication with food donors, including the immediate acknowledgment of contributions and sustained stewardship of relationships
Coordinate with Food Distribution team to manage inventory and transportation logistics. Work collaboratively with Food Distribution and Member Services colleagues to ensure that food acquisition strategies align with the strategic direction and the needs of Food Bank's Member Network.
Manage a computerized database tracking, analyzing and reporting on selected metrics; i.e., pounds, donations by category, current, lapsed, prospective donors
Monitor key aspects of Food Bank food distribution impacted by food donations (i.e., product dump reports and repack efforts) and develop/implement recommendations in collaboration with Operations and Engagement teams;
Keep up to date on trends in food industry, within the food bank network and of food distribution;
College degree preferred, or equivalent experience in Food industry, supply chain, or comparable experience in a food-related business environment.
Minimum three years of sales/business development, account management, or comparable experience.
Budgeting and supervisory experience.
Ability to prepare effective proposals and make convincing presentations;
Exceptional verbal and written communication skills;
Excellent computer skills (Microsoft Word, Power Point and Excel);
Ability to travel to visit existing and potential food donors and to attend meetings and conferences (up to 50%);
Excellent customer service skills;
Strong analytical, and organizational skills;
Ability to work at a face pace with high level of accuracy and attention to detail;
Strong team player and peer relationships;
Demonstrated independent judgment and problem-solving skills
High energy person with excellent interpersonal skills
Excellent organizational skills with high attention to detail and follow through
Exceptional written and verbal communications skills and attention to detail
Demonstrated independent judgment and problem solving skills
Ability to meet deadlines and work well under pressure, with a history of success in roles requiring creative and critical thinking while managing multiple priorities in a highly dynamic environment
Experience with or knowledge of social service/hunger issues a plus
Demonstrated commitment to continuous process improvement
Demonstrated commitment to Food Bank’s core values and Food Bank’s Mission
Minimum Education Required