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Trainer/ Learning Specialist

Posted by
1199SEIU Funds
|
New York, NY
New
|
Published 10 days ago

Responsibilities

  • Design, develop, and deliver learning programs for staff and management by using diverse delivery methods to include instructor-led-training, e-learning, hybrid programs, webinars, and individual interventions; Develop curriculum, eLearning courses, facilitator guides, PowerPoint presentations, handouts, and training documentation based on adult leaning principles and instructional design principles
  • Evaluate and document impact and results of learning programs; gather qualitative and quantitative data from participants and their managers; debrief stakeholders and management as needed
  • Drive follow-through on transfer of learning and application of knowledge, skills, and capabilities to the job with the goal of enhancing individual and team’s productivity and effectiveness, including on-the-job support
  • Partner with departmental Subject Matter Experts (SMEs) to decipher relevant information, coach SMEs during Train-the-Trainer programs
  • Provide end-user training and support for collaboration platforms including Office 365 and Zoom.
  • Effectively communicate program schedule, program status and issues to stakeholders and management as appropriate
  • Perform additional duties and projects as assigned by management
  • Must meet performance standards including attendance and punctuality flexibility with schedule

Qualifications

  • Bachelor’s Degree in Education, Adult Education, Instructional Design, Instructional Technologies or related field, or equivalent work-related experience required
  • Minimum three (3) years training experience required with a minimum two (2) years’ experience in health insurance, benefits, healthcare, call centers, pension or technology preferred
  • Intermediate skill level in Office 365 including One Drive, SharePoint, Teams, Excel, and PowerPoint required
  • Strong presentation and facilitation skills with all level of staff required
  • Excellent written and communication skills required
  • Experience with Adobe Captivate Prime LMS or any other LMS is a plus
  • Experience with Adobe Captivate or any other authoring tool used for creating eLearning content is a plus
  • Experience in learning cloud-based software and application, designing and delivering instructor-led, virtual, and blended learning program for different users' groups of the software/ applications is a plus
  • Strong knowledge of technology and instructional technology
  • Experience in a unionized environment preferred
  • Must have the ability to build effective relationships within and across departments
  • Must have strong customer service orientation skills and be able to multitask and be a team player
  • Must have a high level of integrity, confidentiality and professionalism
  • Must have strong time management and organizational skills

We offer a competitive salary, an excellent fully employer-paid comprehensive benefits package and talented professional colleagues. For consideration and to apply, please visit us https://phf.tbe.taleo.net/phf03/ats/careers/requisition.jsp?org=NBF1199&cws=1&rid=8537.  Please mention you saw this ad in Idealist. We are an Equal Opportunity Employer.

Responsibilities

  • Design, develop, and deliver learning programs for staff and management by using diverse delivery methods to include instructor-led-training, e-learning, hybrid programs, webinars, and individual interventions…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
  • Professional Level
    Professional

Benefits

Medical, Dental, 401K and tuition reimbursement

Medical, Dental, 401K and tuition reimbursement

Level of Language Proficiency

  • Bachelor’s Degree in Education, Adult Education, Instructional Design, Instructional Technologies or related field, or equivalent work-related experience required
  • Minimum three (3) years training experience required with a minimum two (2) years’ experience in health insurance, benefits, healthcare, call centers, pension or technology preferred
  • Bachelor’s Degree in Education, Adult Education, Instructional Design, Instructional Technologies or related field, or equivalent work-related experience required
  • Minimum…

Location

Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
498 7th Ave, New York, NY 10018, USA

How to Apply

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