Job

Front Office Receptionist

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Vietnamese Youth Development Center | San Francisco, CA
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Vietnamese Youth Development Center


New
|
Published 20 days ago

Salary

$17 - $20


Job Title: Front Office Receptionist

Salary: $17.00 - $20.00 per hour

Classification: Regular full-time, non-exempt

Hours/Benefits: 37.5 hours per week with employer-paid medical and dental coverage, vacation, sick and holiday leave

Position Starts and End: ASAP

Reports To: Operations & Programs Director


AGENCY DESCRIPTION

Based in San Francisco’s Tenderloin District, the Vietnamese Youth Development Center (VYDC) is a multi-service agency offering services in employment and leadership training, education support and advocacy as well as individual and family counseling for immigrant and low-income youth and their families. The Center’s programs help to divert youth by providing constructive activities that impact their world increase their individual and cultural pride as well as build community spirit. Founded over 40 years ago, VYDC serves over 500 young people of all backgrounds each year.


POSITION SUMMARY

VYDC is seeking a full-time Front Office Receptionist. The Front Office Receptionist will support the day to day front office duties at the Center. This includes: greeting visitors, answering phones, responding to inquiries, general clerical support, special events, preparing/closing office, technology upkeep and special projects. The ideal candidate is able to multitask, detail oriented and is dedicated to the mission of VYDC.


JOB RESPONSIBILITIES:


Entry way safety & access and communication:


  • Maintain the safety and security of the front door, serving as gatekeeper for anyone ringing the bell or trying to access the Center.
  • Greet families, adult, youth and children entering or leaving the Center.
  • Monitor waiting area and front of building for potentially unsafe and/or unclean situations and alert the Operations and Programs Director, Program Managers, or 911 as necessary and appropriate.
  • Answer phone calls to the main VYDC phone line.
  • Retrieve phone messages as needed and disseminate to appropriate staff.
  • Receive deliveries of supplies and daily meals.
  • Answer visitors and client questions and refer to appropriate program.
  • Prepare daily client sign-in sheet, tally and file previous day sign in. 


Facilities Support:


  • Attend to facility needs and is the point person. 
  • Prepare, replenish and place orders for office/program supplies.
  • Daily office maintenance includes checking computers, technology and ensuring facilities are organized, clean and up to date.
  • Update and maintain information and bulletin boards.
  • Organize in-kind donations.
  • Open and close agency gate/doors/sweep and clear front entrance.


Clerical Support:

  • Provide general clerical support for Operations and Programs Director such as filing, copying, organizing and preparing fiscal and administration documents for processing.
  • Receive, sort and log in incoming and outgoing mail daily.
  • Prepare materials and set up for board meetings.
  • Mail donation letters for fundraiser.
  • Assist with data entry into Salesforce.
  • Assist with preparing and updating client files.
  • Performs other duties as required.


KNOWLEDGE AND QUALIFICATIONS


  • High school degree or equivalent required.
  • Must have a minimum of 1 year of experience working in front desk reception or in customer service.
  • Bilingual in Vietnamese, Cambodian or Lao is required.
  • Must pass TB and Fingerprint Clearance prior to working at VYDC.
  • Courteous, friendly and customer service oriented. 
  • Desired to work with youth, families and clients from multi-ethnic and socio-economic backgrounds.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills, patience, diplomacy, and tact.
  • Excellent organizational skills with attention to detail, accuracy, and ability to meet deadlines and goals.
  • Proficient in Gmail, Microsoft office suites and professional telephone protocols. 
  • Ability to maintain accurate and complete files.


If interested, please send a cover letter and resume addressing to Khanh Nguyen at info@vydc.org or VYDC, 166 Eddy Street, San Francisco, CA 94102 with subject title Front Office Receptionist. Applications will be reviewed until the position is filled.


We are an Equal Opportunity Employer and committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS or veteran status.

Job Title: Front Office Receptionist

Salary: $17.00 - $20.00 per hour

Classification: Regular full-time, non-exempt

Hours/Benefits: 37.5 hours per week with employer-paid medical and dental coverage, vacation, sick and holiday leave

Position…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • High School Diploma Required

Benefits

Employer-paid medical and dental coverage, vacation, sick and holiday leave

Employer-paid medical and dental coverage, vacation, sick and holiday leave

Level of Language Proficiency

Bilingual in Vietnamese, Cambodian or Lao is required.

Bilingual in Vietnamese, Cambodian or Lao is required.

How To Apply

If interested, please send a cover letter and resume addressing to Khanh Nguyen at info@vydc.org or VYDC, 166 Eddy Street, San Francisco, CA 94102 with subject title Front Office Receptionist. Applications will be reviewed until the position is filled.

If interested, please send a cover letter and resume addressing to Khanh Nguyen at info@vydc.org or VYDC, 166 Eddy Street, San Francisco, CA 94102 with subject title Front Office…

Location

166 Eddy Street, San Francisco, CA 94102

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