NYC Program Associate - Democracy Coach

Job Type

Full Time




110 Wall Street
New York
New York
United States


Position Overview

Generation Citizen (GC) New York City is looking for an exceptional early career professional to

join our team as a NYC Program Associate. The Program Associate is responsible for the

recruitment, training, coordination, and coaching of college student volunteers and will work

directly with volunteers as well as teachers, youth, and GC’s program team to support Action

Civics programming in New York City classrooms.

About Generation Citizen

GC is an innovative, quickly scaling nonprofit that seeks to strengthen our nation’s democracy by

empowering young people to become engaged and effective citizens. GC believes all students

have the right to an effective civics education that prepares them to participate in our


GC partners with schools to implement an Action Civics program that teaches students how to

address community issues through local government. Students develop communication,

collaboration, and critical thinking skills and are given space to learn and practice the behaviors

of active citizenship within an academic setting. As a pioneer in the field, GC also advocates for

Action Civics on a national scale.

This approach is revolutionizing civics education in this country, and is, in its 8th year of

operation, serving more than 13,000 students across its six sites (Central Texas, Greater

Boston, New York City, Oklahoma City, Rhode Island, and the San Francisco Bay Area) and

beyond. In the 2017-18 school year alone, we will provide Action Civics to more than 4,500

students in New York City. We are led by co-founder and CEO, Scott Warren, a former recipient of

a Draper Richards Kaplan Fellowship and an Echoing Green Fellowship who was named one of

Forbes’ Top 30 Social Entrepreneurs under 30. GC is building a new generation of youth leaders,

a generation inspired and equipped to make change.

Position Details

The Program Associate is part of a team responsible for managing GC’s Action Civics

programming in New York City middle and high schools. The Program Associate oversees college

volunteer recruitment and leads the development, mentorship, and management of their

volunteer cohort. They also collaborate with their local team in the oversight of program quality

and stewardship of relationships with partners in schools and the community. The Program

Associate will report directly to the Program Manager and will work closely with Program

Associates, Program Director, Executive Director, and Operations Associate, as well as other

organizational staff.

This position is a great two-year opportunity for early-career achievers with demonstrated

commitment to civic participation, equity, and personal growth. Success in this role spans many

responsibilities, and the Program Associate can expect significant on-the-job learning and the

development of professional skills such as managing and supporting volunteers, facilitating

workshops and meetings, building partnerships with educators, managing complex projects, and

navigating local governmental and advocacy structures. In their second year, Program Associates take on greater leadership of project management and partnership development within local teams and have the opportunity to engage more deeply in broader organizational initiatives.

Key Responsibilities​:

Develop College Student Talent and Oversee College Partnerships to ensure that GC cultivates a

committed, engaged and highly effective cohort of college volunteers and program alumni:

● Engage and support college volunteer leaders, empowering them to recruit and lead

strong GC chapters on their campuses

● Cultivate student pipelines and drive recruitment action plans on each partner college


● Plan and facilitate training for college Democracy Coach volunteers each semester, and

provide intensive ongoing coaching of volunteers on GC’s Action Civics curriculum and

advocacy frameworks

● Conduct classroom observations to oversee program quality and provide assistance and

constructive feedback to Democracy Coaches and classes

● Track class and chapter progress rigorously and manage quality benchmarks and


● Strengthen student projects by advising on local city and state government legislation,

policies, and effective advocacy tactics.

● Establish strategic partnerships with faculty and administrators to support the

institutionalization of GC on college and university campuses

Support Program Quality and Site Operations to ensure GC delivers the highest-quality Action

Civics experience to classrooms while continually growing and improving the organization:

● Help plan and lead teacher orientation each semester and provide ongoing support to

ensure teachers are equipped to work with college volunteers and classroom projects are


● Support volunteer background checks, volunteer placements, data collection and upkeep,

and distribution and collection of student, teacher, and volunteer surveys

● Utilize nationally created program materials to meet local needs, and develop volunteers’

and teachers’ advocacy knowledge to connect action projects to ongoing campaigns and

political activity in NYC

● Assist in the planning and execution of an end-of-semester Civics Day event, at which

students present their action projects to community leaders and public officials

● Establish and cultivate relationships with school administrators to lay the groundwork for

successful and enduring school partnerships, including supporting fee-for-service strategy

and conversations

● Collaborate with national program staff and other sites to solicit best practices and

contribute to national program efforts and overall desired program outcomes

● Support site and organization’s interconnected fundraising, advocacy, and programmatic


Required Qualifications and Skills

● A bachelor’s degree

● 0-2 years’ professional experience

● Demonstrated ability to build and maintain personal relationships with a wide variety of

stakeholders, including college and middle or high school students

● Political campaign experience and/or community organizing experience

● In-depth knowledge of NYC, its educational institutions (school districts and/or colleges),

and its government structures

● Strong oral and written communications skills, with a demonstrated ability to

communicate with a wide range of audiences and stakeholders

● Strong organizational and project management skills, with a high level of attention to


● Ability to flexibly navigate between varied responsibilities

● Strongly preferred: experience working with diverse middle- or high school-aged youth in a

classroom setting

Salary, Hours and Terms

This is a full-time position based in New York City. Candidates should expect to travel frequently

throughout NYC via public transportation. Some evenings and weekends will be required. The

anticipated start date for this position is approximately August 17, 2018, and a firm two-year

commitment is required. Generation Citizen offers a competitive salary and benefits package,

including overtime.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Relevant applicants will be interviewed on a rolling basis and decisions will be made as soon as appropriate candidates are identified. We encourage applicants to submit their applications early. Qualified candidates should send a resume, cover letter, and a list of 3 references to Applications without a cover letter will not be considered. ​Please include “NYC Program Associate” in your email subject line. No telephone inquiries please. Generation Citizen is an equal opportunity, affirmative action employer. Candidates who reflect the diversity of the New York City community are strongly encouraged to apply.