Community Liaison, Project Reset

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Published 18 days ago

The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and internationally. The Center creates operating projects that have been documented to reduce the use of jail and prison, assist victims of crime, and strengthen communities.

In 2015 the Center launched Project Reset, a diversion program that seeks to forge a new response to low-level offending that is proportionate, effective, and humane. Project Reset seeks to hold people accountable for their actions while avoiding the use of incarceration and the potential harms associated with the traditional criminal justice process. The goal is to restore confidence in justice and bolster the legitimacy of law enforcement in the eyes of the public, helping to mend relations between the community and the justice system. Project Reset initially worked only with 16- and 17-year-olds in several precincts in Manhattan and Brooklyn, but its demonstrated impact resulted in its expansion. Today, Project Reset is active in all of Manhattan for people of all ages and is now returning to Brooklyn to be operated by Brooklyn Justice Initiatives.

Brooklyn Justice Initiatives (BJI) seeks to re-engineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court, Brooklyn Justice Initiatives is a team of social service providers, court-based resource coordinators, and others who seek to improve the quality of justice. By providing meaningful pre-trial supervised release and post-conviction sentencing options, Brooklyn Justice Initiatives seeks to use an arrest as a window of opportunity to change the direction of a participant’s life and avoid the harmful effects of incarceration. 

Brooklyn Justice Initiatives is seeking a Community Liaison for Project Reset. Reporting to the Program Manager, the Community Liaison is the first and primary point of contact for potential and current participants. The Liaison will, among other things, conduct initial outreach by phone, preliminary intakes, scheduling, group facilitation and completion protocols. The Community Liaison may also be called upon to support other clinical programs, as needed.

Responsibilities include but are not limited to:

  • Contact potential participants (via the phone and/or mail) to schedule them for programming and conduct an initial intake/screening;
  • Contact participants to remind them of upcoming dates/programs and encourage attendance;
  • Determine whether a potential participant is suitable for group-based work or merits additional screening and/or individual counseling with a social worker;
  • Provide group facilitation and case management services to participants, as needed;
  • Maintain organized records of outreach attempts, daily attendance sheets, completion, and other project details;
  • Join in the work to educate the NYPD about Project Reset and encourage their full participation;
  • Liaise with cultural institutions and local artists to facilitate arts-based programming;
  • Work with the clinical team to refer participants to voluntary social services, where appropriate;
  • Maintain accurate computer records in both the Center's internal case management tool and a case processing technology that is shared with project partners;
  • Prepare and circulate certificates of program completion;
  • Participate in staff meetings and in-service trainings;
  • Participate and staff evening and weekend community meetings, events and programming, when necessary;
  • Maintain partnerships with community-based agencies that provide voluntary services to participants;
  • Assist with maintaining and updating resource guide;
  • Assist with other Brooklyn Justice Initiatives intakes, screenings, and other related tasks, as needed;
  • Attend and assist with Brooklyn Justice Initiatives' events after hours, as needed;
  • Additional relevant tasks, as necessary. 

Qualifications: The ideal candidate will have an Associate’s degree or 3 years of experience as an intake specialist or experience in a similar role. Knowledge and/or lived experience related to the criminal justice system and its impact on communities preferred. Bilingual (English-Spanish) preferred. Candidate must be highly organized, with a strong commitment to systems and process. Excellent communication skills, both verbal and written are a must. Must have an experience or an interest in group facilitation. Must have a desire to work in a fast-paced, entrepreneurial environment on a new, growing project. Customer service experience is preferred. Knowledge of community-based resources throughout New York City, and especially Brooklyn, is preferred. Candidates must have the ability to work with people from diverse backgrounds in a culturally-responsive manner. Demonstrated ability to collaborate with colleagues. Candidates must be willing to work productively with a variety of court personnel and on-site partner agencies. Court-based work is a unique and demanding area of practice, and candidates must be open to constructive engagement with other professionals who have differing and, at times, competing perspectives.

Position Type: Full-time, weekend and evening hours required as needed for BJI operations.

Position Location: Brooklyn, NY

Compensation: Salary range starts at $40,000 and is commensurate with experience. Excellent benefits package including comprehensive health, dental and life insurance, four weeks paid vacation, paid sick time, WageWorks, Flexible Spending Account plans for health and dependent care, a 403(b) retirement plan and a 401(k) retirement plan with a generous employer match.

The Fund for the City of New York/Center for Court Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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The Center for Court Innovation is a non-profit organization that works to create a more effective and humane justice system by performing original research and helping launch reforms by guiding justice innovators, nationally and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Professional Level
    Entry level


Brooklyn, NY 11201, US

How to Apply

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