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Paralegal-Statewide Intake Services Unit

Posted by
Legal Aid Bureau, Inc.
|
Baltimore, MD
New
|
Published 12 days ago

A RESUME AND COVER LETTER ARE REQUIRED TO APPLY FOR THIS POSITION 


Maryland Legal Aid (MLA) announces a paralegal position in the Statewide Intake Services Unit, located in Baltimore City. Telephone intake paralegals are expected to handle all functions related to client intake.

Duties and Responsibilities:

  • Screen clients for eligibility.
  • Complete intakes, transfer calls and intakes to intake staff attorneys using MLA’s case management system and contact center software.
  • Conduct preliminary and subsequent interviews with clients.
  • Make referrals, as appropriate.
  • Schedule appointments, hearings, etc.
  • Conduct factual investigation and legal research as assigned.
  • Prepare documents and correspondence.
  • Assist in or develop case theory and strategy for the representation of clients.
  • Perform other duties as assigned.

Qualifications: 

Paralegal certificate or 4-year degree and prior paralegal experience preferred or demonstrated potential to perform the duties of a paralegal. Must have basic written and oral communications skills. Proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook, Teams, and SharePoint). Strong customer service skills, including the ability to empathize and assist people who are distressed. Ability to work in a fast-paced environment. Commitment to the mission of Maryland Legal Aid. Spanish language proficiency is desirable.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

A RESUME AND COVER LETTER ARE REQUIRED TO APPLY FOR THIS POSITION 


Maryland Legal Aid (MLA) announces a paralegal position in the Statewide Intake Services Unit, located in Baltimore City. Telephone intake paralegals are expected to handle…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 29, 2021
  • Application Deadline
    November 19, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Entry level

Benefits

Excellent benefits package!

Excellent benefits package!

Level of Language Proficiency

Spanish language proficiency is desirable.

Spanish language proficiency is desirable.

Location

On-site
500 E. Lexington Street, Baltimore, MD 21202, United States

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