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Community Outreach Coordinator (Bilingual: English & Mandarin)

Posted by
The Fresh Air Fund
|
New York, NY
New
|
Published 25 days ago

The Fresh Air Fund has provided free summer experiences in the outdoors to more than 1.8 million New York City children from low-income communities since 1877. Each summer, thousands of children visit either volunteer host families in rural and suburban communities along the East Coast and Southern Canada, attend six Fresh Air camps in New York’s Mid-Hudson Valley, or participate in other outdoor programs run by The Fresh Air Fund. Young people also participate in year-round leadership and educational programs offered by The Fund. In Summer 2020, during the difficult realities of COVID- 19 and the economic crisis, The Fresh Air Fund reimagined summer and developed new in-person and virtual program models to support youth in New York City.  

The Fresh Air Fund is recruiting a team-oriented Community Outreach Coordinator to join our Community Outreach, Partnerships & Support Services team.   

Position Summary 

The Community Outreach Coordinator takes the lead in promoting The Fresh Air Fund‘s programs to the community at-large through direct outreach to and engagement of identified markets and partners in order to raise awareness of FAF, increase the number of NYC children participating in a FAF-sponsored summer experience, and deepen partnerships and impact. The Community Outreach Coordinator will work with all FAF teams to ensure success for FAF children and families, and is responsible for: promoting the Fresh Air Fund and educating communities about FAF’s enriching summer opportunities for children; identifying opportunities for partnerships that facilitate the registration and placement of children into our summer programs; supporting families through the application process; and initiating partnerships with organizations offering services that meet our children’s needs both during the summer and year round. 

The Community Outreach, Partnerships & Support Services Department (COSS) executes FAF’s outreach and engagement efforts with community partners and New York City families. Specifically, COSS: 1) cultivates and strengthens relationships with community-based partners to introduce FAF and our programs, create program partnerships, and enroll children into FAF summer programs; 2) develops community partnerships to connect FAF participants in need of support services to community resources; and 3) provides support to FAF children, their families, and host families to ensure the best possible summer experience.  

This is a full-time, in-person position based in our NYC office that reports to the Director of Community Outreach, Partnerships & Support Services. 

Responsibilities 

  • Cultivate and sustain partnerships with diverse stakeholder groups (e.g., community organizations, schools, health organizations, and libraries) to increase FAF’s outreach to and engagement of NYC children and families; 
  • Recruit, train, and support community members who serve as FAF ambassadors and promote FAF to their neighbors, constituents, and communities; 
  • Facilitate presentations to parents and caregivers to promote applications to one of FAF’s summer opportunities and conduct community-based on-site registration and program orientation opportunities; 
  • Review applications and provide ongoing support to families in order to complete summer opportunity applications; 
  • Train and supervise seasonal staff, interns and volunteers so that they are able to conduct presentations and application review and completion sessions; 
  • Assist with the management of the placement of children in FAF programming; 
  • Support parents as they prepare for their child(ren)’s summer experience; 
  • Travel to NYC’s five boroughs and attend evening and weekend meetings; and 
  • Other responsibilities as assigned. 

Summer Expectations  

  • Assist with overall Fresh Air Fund program management needs as determined by the Director of COSS; and  
  • Other responsibilities as assigned. 

Other Responsibilities 

  • Develop/maintain off season family engagement opportunities; and 
  • Other duties as determined to ensure department operations continue to run smoothly. 

Qualifications 

  • Bachelor’s Degree required; 
  • Two to five years of work experience in Community Outreach/Engagement, engaging with NYC families and/or customer service; 
  • Prior supervisory experience required;   
  • Enthusiasm, teamwork focused, and strong interpersonal and customer service orientation  
  • Able to communicate effectively in both English and Mandarin with excellent written and verbal communication skills (inclusive of public speaking);  
  • Strong analytical, strategic thinking and problem-solving skills with the ability to plan, implement, and balance multiple projects and constituents; 
  • Strong organizational skills and attention to detail; 
  • Strong computer skills with competency with Microsoft Office Suite (Word, PowerPoint and Excel) and database management;  
  • Ability to quickly learn new software. Salesforce platform knowledge/ skills a plus; 
  • Demonstrated tact, diplomacy, cultural competence, and flexibility; 
  • Able to effectively work under pressure and time constraints; 
  • Able to use independent judgment; 
  • Project management skills; and 
  • Great interest in joining a youth development organization and supporting FAF’s mission and vision. 

All Fresh Air Fund employees must be fully vaccinated against COVID.    

The Fresh Air Fund is proud to be an equal opportunity employer, committed to inclusive hiring, and dedicated to diversity in its work and on its staff. We strongly encourage candidates of all identities, experiences, orientations and communities to apply.   

The Fresh Air Fund has provided free summer experiences in the outdoors to more than 1.8 million New York City children from low-income communities since 1877. Each summer, thousands of children visit either volunteer host families in…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required
Salary
See below
The salary for this position is $60,000.

Benefits

The Fresh Air Fund offers a generous benefits package including medical, dental and vision insurance, flexible spending accounts, and employer and employee retirement contribution plans.   

The Fresh Air Fund offers a generous benefits package including medical, dental and vision insurance, flexible spending accounts, and employer and employee retirement…

Level of Language Proficiency

Able to communicate effectively in both English and Mandarin with excellent written and verbal communication skills (inclusive of public speaking)

Able to communicate effectively in both English and Mandarin with excellent written and verbal communication skills (inclusive of public speaking)

Location

On-site
633 3rd Ave, New York, NY 10017, USA

How to Apply

To apply, please submit an application and cover letter at: https://fafjobs.workbrightats.com/jobs/687150.html. Applications without a cover letter will not be considered. We are hiring on a rolling basis and encourage interested applicants to apply as early as possible. No calls or recruiters, please.   

  

To apply, please submit an application and cover letter at: https://fafjobs.workbrightats.com/jobs/687150.html. Applications without a cover letter will not be considered. We are…

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