The Senior Operations Director will partner with the Chief People Officer (CPO) and members of the People Team to anticipate, identify, and build future products and services that enable the culture, mindsets and skillsets needed to increase performance for City Year’s nearly 1,000 staff and 2,800 AmeriCorps members.
In this role, you will use holistic qualitative and quantitative People data, as well as individual lived experiences, to drive engagement, impact, and results. This role requires a solid foundation of data and analytical skills, knowledge of how complex systems work, and a foundation of change management across multiple business units. You will also lead the operations of the People Team and support the People Leadership team to meaningfully collaborate and communicate, and drive high impact, high visibility projects that involve multiple cross-functional teams and build alignment across the People team, organization to increase engagement, impact, and effectiveness.
This is a great opportunity for an operationally-minded person who appreciates making data-informed and equitable decisions that improve outcomes and experiences for our AmeriCorps members and students, and loves to run a smooth operation. This position reports directly to the Chief People Officer and serves on the People Leadership Team (PLT).Job Description
What you’ll do:
As the Senior Operations Director, you will be the center pole of the People Team’s data, operations, budget, and project planning. Your core areas will be the following:
Drive people-centered organizational-wide initiatives and build a holistic data eco-system to understand the future skills and experiences City Year needs to drive engagement and performance
Lead People Team Operations and Contribute to an Inclusive Culture
Center People Team Impact, Effectiveness and Communications
Lead, Develop and Collaborate with Special Projects Manager
This position's location is flexible in the U.S.; proximity to City Year site location preferred. Occasional travel is required once regular travel resumes.
The Senior Operations Director will partner with the Chief People Officer (CPO) and members of the People Team to anticipate, identify, and build future products and services that enable the culture, mindsets and…
Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at large from COVID-19. Proof of COVID-19 vaccination is required for employment and service – all staff members, including remote staff, and AmeriCorps members are required to be fully vaccinated by November 19, 2021 or by your start date if after November 19, 2021. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the organization pursuant to applicable law. Notwithstanding any language herein, City Year will comply with any state, local, or federal orders, statutes, or regulations that may conflict with the COVID-19 vaccination policy.
*Individuals are considered fully vaccinated 14 days after receiving the second dose of a two-dose vaccine (Pfizer or Moderna) or one dose of a single-dose vaccination (Johnson & Johnson).
Full time employees will be eligible for all benefits including vacation and sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental and vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.
Our number one priority is the health and safety of our employees and AmeriCorps members and their families; our students and school partners; and the community at…