Job Type

Full Time


Details: $71,500 annual salary which is paid $2,750 bi-weekly



Start Date:


Application Deadline:



1545 Wilshire Blvd.
Los Angeles
United States



SEIU Local 721 is a dynamic, and fast growing organization recognized as one of the largest and strongest union of publicly funded employees in the nation. We are on the forefront of local politics, defending public services in the face of budget challenges, organizing workers in the public service sectors and are key players in national reform efforts. We have over 200 staff members covering 7 counties. Our more than 90,000 members provide public services in diverse fields, including health care, social services, special districts, private non-profits, libraries,  courts, parks and recreation, public works and mental health in cities and counties throughout Southern California. Through grassroots organizing, identifying and developing leaders within our Union, and organizing worker political power, we are on the front lines of holding government accountable, ensuring efficiency, tackling waste, and improving services.

The Membership Analyst is a salaried position of the Membership Department. The primary responsibility of this position is to ensure that the local receives membership dues and information from employers in an accurate and timely manner.


Manage, process, analyze and audit employer-provided data and union records; determine variances; act to document, reconcile and resolve variances per Union policies and procedures

Produce and present reports and other statistical information from the database

Work with employers to set up payroll deductions, create and improve employer related HR processes

Communicate and collaborate with leaders of internal departments and their direct reports

Conduct root cause analysis to identify systemic (organizational, processes, and systems) problems/issues, and define and present solutions.

Ensure appropriate and timely dues rate implementation and rate changes

Create and document Standard Operating Procedures, processes, finding, etc.

Audit and report findings for rebates and refunds

Analyze contracts to determine potential improvements in language

Ensure the security and integrity of all Local 721 data

Familiarity with collections processes

Database trouble-shooting

Create, manage, track audit metrics


Highly efficient teamwork style complemented by independent work habits.

Outstanding ability to simultaneously manage numerous demands through to completion, involving voluminous detail, often with quick turnaround.

Demonstrated ability to prioritize and organize work with high degree of accuracy and attention to detail.

Excellent oral and written communication skills.

Enjoys large, complex, fast-paced environments.

Advanced skills in Word, Excel, Outlook and Windows including understanding of relational databases; fluency in importing, exporting and manipulating files among the Microsoft Office applications.

Ability to inspire and motivate others

Commitment to social justice and building long-term power for working people

May be required to work long hours, including some evenings and weekends.

Customer service experience, either with public employers or with other departments of an organization.

Willingness to travel

Valid driver’s license, working automobile, valid auto insurance with minimum level of coverage required by the Union

Work history in the non-profit world (knowledge of unions an extra plus).


Fully paid benefit package including medical, dental, vision and a generous life insurance.

The Membership Analyst is a salaried OPEIU bargaining unit position subject to a staff union contract.

Professional Level


Minimum Education Required

2-year degree

How To Apply

Mail, fax or e-mail a cover letter, detailed resume, two-page writing sample and the name, job title, address, and phone number of three professional references to:

Human Resources Department SEIU Local 721

1545 Wilshire Blvd. Suite 100 Los Angeles, CA 90017

Fax: (213) 401-1787