Residence Managers Per Diem (DHS Program)

Job Type

Part Time


Details: $13.50 Hour




Brooklyn & Queens
United States





Providence House, Inc. is a value driven not-for-profit organization focused on assisting women in building community and transforming their lives. The agency is committed to promoting wholeness and healing while offering quality evidence based services to women and children who find themselves homeless and/or involved with the criminal justice system. Providence House follows a trauma based practice model. Providence House was founded by the Sisters of St. Joseph over thirty years ago and continues to hold the values of non-violence, compassion, hospitality and community at its core. Providence House is actively seeks to provide support, training and opportunities that foster growth and wellbeing for its staff as well as the women we serve.


The Residence Manager is responsible for the daily supervision of the residents and the overall operation of the residence. The Residence Manager will work collaboratively with the case managers, social services team, core community and Program Director, to ensure residents meet their goals and that a safe and healing environment is maintained and is conducive to the health, safety and productive growth of the resident.


Team/Staff Relations

  • Work as a part of a team to plan and develop resident programs and goals.
  • Meet with pertinent staff to discuss matters of mutual concerns.
  • Communicate with other Residence Managers on any follow ups required on house management issues at the end and beginning of each shift.

Daily Interaction

  • Interact daily with residents, encouraging and supporting their goals of independent living.
  • Support residents positive behavior and address negative behavior with trauma informed approach.
  • Instruct residents regarding independent living skills around child care and household management.
  • Conduct rounds of all areas (common rooms, resident’s room) at the beginning and ending of each shift and every 2 hours during each shift; making sure residents are engaged in appropriate activities and the environment is safe; making correcting action as necessary ensuring a safe and healthy environment.
  • Perform weekly room inspections: discuss findings with residents regarding cleanliness, proper use of furniture, etc. Report all needed repairs, supplies and storage issues to Program Director.
  • Plan and implement appropriate activities for residents/children particularly on weekends and evenings.
  • Log all room inspections in logbook.
  • Welcome visitors, answer door and phone. Log in resident’s visitors.
  • Distribute petty cash for related household and resident’s needs.


  • Clean and prepare bedrooms for new residents and preparation of laundry of all linen,
  • Keep appliances, cabinets, and counter tops orderly and clean.
  • Mop and sweep floors,
  • Prepare dinner meals and create menus following the CACFP guidelines.
  • Maintain and updates schedules: room/bed assignments, logbook, chores, cooking, and laundry assignments.
  • Make sure closets and basement area are neat and clean
  • Distribute household cleaning supplies and paper products as necessary
  • Complete work order form for repairs and send to appropriate personnel immediately
  • Make appropriate calls for emergency repairs and services
  • Ensure building is in compliance and ready for inspections by DHS, OTDA, Fire Department, and other inspection agencies.


  • Notify appropriate personnel of all incidents, complete incident report forms immediately following incident, make necessary emergency phone calls, i.e., EMS, 911 or Fire Department and file incident reports with DHS CARES
  • Call Priority One incidents to Social Services Supervisor or Director of Programs.


  • Keep accurate, up-to-date documentation on all clients. Including but not limited to, intake forms, daily logs, fire drills, CACFP documentation, room inspections, menus, census reports, daily child school logs, etc.
  • Complete all paperwork in a timely and accurate manner.
  • Assists with any and all data collection systems (DHS CARES data management).
  • Finalize and submit rosters by 12am midnight or at the end of the of the 4pm to 12am shift.


  • Participates in individual supervisory session with the Program Director.
  • Attend all service training and workshops or outside trainings and workshops.
  • Perform other tasks as assigned by Program Director as needed.


  • High School Diploma
  • Experience in a social service, residential setting
  • Experience working with the homeless population
  • Skilled in Household Management
  • Ability to motivate and instruct in life skills and home-making tasks
  • Excellent oral and written communication skill,
  • Excellent interpersonal and organizational skills
  • Ability to work independently
  • Computer Literate in Microsoft Programs, knowledge of DHS CARES Program a plus


  • Shifts for Per Diem Staff: 8 hours shifts
  • Per Diem: Shifts (Weekdays, Weekends, Holidays, etc.)
  • Per Diems are used on an as needed basis and must have the flexibility to work different shifts


Benefits include paid sick leave as per NYC Paid Safe and Sick Leave Act.

Professional Level

Entry level

Minimum Education Required

High School

How To Apply

Please send PDFs of your resume and a cover letter explaining your interest in the position and where you heard about it to

Include "Residence Manager Per Diem" in the subject line. Providence House is dedicated to equal employment opportunities for all applicants and employees. Providence House encourages people of all races, colors, national origins, ancestries, creeds, religions, genders, ages, disabilities, veteran status, sexual orientations and marital statuses to apply.