Data Assistant


Job Type

Full Time

Published:

05/11/2018

Address

126 High Street
Boston
Massachusetts
02110
United States

Description

Passion. Purpose. Impact. CJP is at the heart of Greater Boston's Jewish community, but our reach is felt around the world. We bring together the resources, volunteers, leadership, and expertise to care for people in need, advocate for Israel, and ensure a vibrant Jewish future. Together, we're helping struggling families find financial stability, making Jewish learning relevant and inclusive, connecting the next generation to Jewish life, and so much more. Our greatest resource is our people — the staff, volunteers, partners and leaders who help make Greater Boston’s Jewish community a welcoming home. It’s this energy and commitment that drive CJP’s mission. We are one of Boston's oldest and most respected philanthropic organizations and we are currently seeking a Data Assistant.

 

The Data Assistant will support a range of database operations/data entry to provide high-quality customer service and user support to internal clients. This role maintains the electronic records of constituents of Combined Jewish Philanthropies, which consists of 200,000+ active accounts. Helps manage Constituent Data Services (CDS) request system and interfaces with its users. Engages in data clean-up related projects that vary in size and involve input from internal stakeholders. The accuracy and integrity of CJP’s database is essential to the success of the organization.

 

ESSENTIAL FUNCTIONS:

 

·                Displays competency navigating and entering data within a CRM database

·                Creates records within the database for new constituents; updates essential contact, coding, and other information, resolves duplicate records

·                Organizes returned mail and makes appropriate database changes in a timely manner

·                Uses a variety of online and other sources to find telephone numbers, address updates, dates of birth, occupation, and other key demographic information

·                Helps manage the Constituent Data Services request workflow by assigning and fulfilling internal data entry request tickets; provides customer service to requestors and training to new users

·                Informs and maintains data entry policies and procedures, creating new or updating existing documentation where needed, in collaboration with other department members

·                Uses query tools to audit existing records and plays an active role in coding cleanup projects; identifies opportunities for improvement in efficiency and transparency

·                Identifies and initiates projects to improve database usage within the organization, working with internal stakeholders to identify need and desired results

·                Measures and tracks workload at a baseline level to help optimize resources

·                Other duties as assigned with or without accommodation. 

MINIMUM REQUIREMENTS:

Education:

·     Associate’s degree or equivalent

Experience:

·     2-3 Years administrative work experience, including data entry. Working knowledge of Microsoft Windows, and proficiency with Microsoft Word and Excel required.

Skills/Competencies:

·     High level of speed and accuracy in typing.

·     Experience with a CRM (Blackbaud CRM, Raiser’s Edge, Salesforce, or similar) highly desired.

·     Excellent interpersonal skills and ability to be both a team player and a self-starter.

·     Adept at working in environments with multiple competing priorities.

·     Ability to quickly learn elements and conventions of a CRM fundraising software.

·     Ability to handle confidential information with discretion.

·     Thoroughness and curiosity to investigate inconsistencies or errors in data.

·     Ability to handle many tasks at once.

·     Attention to customer service and ability to consistently work and follow up with several different departments.

·     Flexibility to address urgent requests.

·     Attention to detail.

·     Ability to be flexible and adaptable to changes and shifting priorities.

 

CJP offers that rare opportunity to tap your skills, talents, and experience to benefit a greater good while you grow professionally. You will work in a dynamic environment, with a diverse group of individuals who share your commitment and enthusiasm. Together, you will make a difference for Jews and non-Jews in Greater Boston and worldwide. We offer competitive salaries, comprehensive benefits and a collegial, family-friendly work and team environment. 

 

For more information about CJP, go to www.cjp.org.

 

Please use this link to apply:   https://www.appone.com/MainInfoReq.asp?R_ID=1969188

 

CJP conducts background checks as part of the hiring process.

 

CJP is an equal opportunity employer. People with disabilities, women, veterans, people of color, and LGBTQ people are encouraged to apply.  Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

 

Professional Level

None specified

Minimum Education Required

2-year degree

How To Apply

CJP offers that rare opportunity to tap your skills, talents, and experience to benefit a greater good while you grow professionally. You will work in a dynamic environment, with a diverse group of individuals who share your commitment and enthusiasm. Together, you will make a difference for Jews and non-Jews in Greater Boston and worldwide. We offer competitive salaries, comprehensive benefits and a collegial, family-friendly work and team environment. 

 

For more information about CJP, go to www.cjp.org.

 

Please use this link to apply:   https://www.appone.com/MainInfoReq.asp?R_ID=1969188

 

CJP conducts background checks as part of the hiring process.

 

CJP is an equal opportunity employer. People with disabilities, women, veterans, people of color, and LGBTQ people are encouraged to apply.  Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.


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