US Director of Operations

Posted by
Published 22 days ago


IRAP is seeking a US Operations Director to manage its US-based offices (New York City, Washington, DC, and remote US employees) and collaborate across the Operations Department to set appropriate policies and practices to support a growing, dynamic, global team. 

The Operations Director reports to the Chief Operating Officer and will work with pro bono counsel and coordinate with the Germany Operations Director and the Jordan and Lebanon Program and Operations Directors to develop and improve upon US operational policies such as travel, wellness, and remote work policies, vaccination and return to office policies, and the IRAP operations manual. 

The Operations Director will initially be focused on the move of IRAP’s New York office and the establishment of a Washington, DC office, including office design and seating to provide joyful, comfortable, collaborative office spaces that are attractive and enjoyable to team members returning to the office. They will also improve upon existing remote work policies to strive for equitable conditions for employees, whether working from an IRAP office or alternate location. 

Areas of Leadership

US Facilities & Office Management and Leadership

  • Negotiate leases, design processes, and moves in IRAP’s US offices
  • Manage remote and hybrid work policies for US staff in coordination with other IRAP offices
  • Provide facilities support and operational guidance for events held in IRAP’s US offices
  • Supervise the New York Administrative and Events Coordinator
  • Hire, onboard, and supervise new US administrative and facilities staff as needed
  • Lead US operations efforts in ways that honor IRAP’s values, including reflecting principles of diversity, equity, inclusion and accessibility.
  • Manage operations budget for US-based offices.
  • Collaborate with the IT team to ensure a productive and consistent experience for staff with regard to technology whether they work from home or in the office.  
  • Support US event planning and management. 
  • Build relationships and proactively communicate across IRAP’s offices, honoring differences and ensuring a non-US centric worldview in operational policies. 

Operations Policy Development & Execution

  • Develop US policies such as reopening plans, vaccination policies, and extreme weather/emergency office closure procedures in coordination with operations staff in Germany, Lebanon, Jordan and any future international offices.
  • Find creative ways to ensure compliance with operations policies amid the many priorities and needs of client-serving teams. 

Procurement & Vendor Management

  • Supervise Administrative and Events Coordinator in managing relationships with operational vendors for US offices, and identify and establish contracts and relationships with new vendors, as needed.
  • Lead IRAP’s state charity bureau registration (in collaboration with finance, development, and an external vendor). 
  • Manage office subscriptions and accounts such as Zoom, Westlaw, Rosetta Stone, PLI (Practicing Law Institute), Navigo, etc.


Values-Aligned Operational, Administrative or Facilities Expertise in a Nonprofit Organization: 

  • Experience managing extensive operational details in a nonprofit context, such as in facilities, conferences, or special event management 
  • Demonstrated willingness to challenge the status quo of non-profits by  creating policies and procedures that address staff burnout and foster a proactively anti-oppressive environment 
  • Previous experience creating and administering a budget
  • Nice to have: Experience in office interior design and/or user design

Excellent Communication Skills: 

  • Demonstrated ability to communicate effectively and problem-solve across multiple departments and teams in a work environment. 
  • Nice to have: Experience working with colleagues across multiple international offices.

Commitment to IRAP’s Mission and Values: 

  • An interest in and commitment to IRAP’s mission. 
  • A track record of impact in diversity, equity, inclusion, and accessibility. 

Travel: Some domestic travel to IRAP’s other US office will be required. International travel is possible but will not be required. 

Location: The preferred office location for this position is New York, but applicants in Washington, D.C. will also be considered. Given the nature of this role, significant in-person time is expected. 


The annual full-time equivalent salary for this position is $115,000.


IRAP’s benefits vary across office locations, and IRAP seeks to offer equitable and generous benefits to all employees. IRAP’s US benefits include:

  • Fully paid family health insurance
  • Retirement options
  • Extensive PTO (20 or more vacation days & 19 org-wide holidays) 
  • Comprehensive leave time for sickness
  • Disability and parenting (4 months of parental leave) 
  • Reimbursement for work from home equipment
  • Generous opportunities for professional development


IRAP is seeking a US Operations Director to manage its US-based offices (New York City, Washington, DC, and remote US employees) and collaborate across the Operations Department to set appropriate policies and practices to…

Details at a Glance

  • Time Commitment
    Full Time Schedule


Temporarily Remote
Work must be performed in or near New York, NY
Associated Location
New York, NY, USA

How to Apply

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