Domestic Violence Community Educator

Job Type

Full Time



Start Date


Application Deadline



216 W. Somerset Street
United States


Position Summary

The Domestic Violence Clinical Educator is responsible for leading domestic violence training and technical assistance to professionals who work with individuals experiencing domestic violence. This position will have particular focus in working with child welfare and medical professionals in increasing their knowledge of domestic violence and capacity to screen for domestic violence and link survivors to appropriate services.

The Domestic Violence Clinical Educator will design and facilitate culturally and linguistically competent, trauma informed and skills-based trainings on topics such as domestic violence, adolescent relationship abuse, sexual coercion, and other related topics to professional staff.  This position will provide domestic violence consultation to child welfare professionals in reoccurring standing meetings with various organizations to help increase the capacity of the child welfare system to intervene in cases where domestic violence is present to better serve and support the child(ren) and survivor-parent.

This Domestic Violence Clinical Educator is responsible to lead Congreso’s domestic violence medical advocacy efforts with local community health centers serving the North Philadelphia Latino community. This includes organizational assessments, leading steering committee meetings, revising policies and providing ongoing technical assistance and training to the medical advocacy sites.

The Domestic Violence Clinical Educator will also serve as the organizer and primary instructor for the 45-hour domestic violence training for new advocates.

The Domestic Violence Clinical Educator will have internal contacts with Congreso staff and external contact with clients, partners, and the community. This position has access to sensitive Congreso information and is expected to handle such information with integrity and professionalism. This position has regular contact with members of the community and is expected to represent Congreso in a professional manner. 

The Domestic Violence Clinical Educator will report directly to the Director of Family Wellness, serve as a member of the Victim Services Leadership Team and will participate in all department activities as scheduled.  

Essential Functions

  1. Serve as lead contact and coordinator of all Domestic Violence training and technical assistance efforts targeting professionals.
  2. Serve as Domestic Violence Consultant for Department of Human Services (DHS) Community Umbrella Agencies (CUAs) providing local child welfare services to community members.
  3. Attend all assigned CUA multidisciplinary team meetings, provide domestic violence focused consultation on cases and communicate with DHS Director of Domestic Violence Interventions as required.
  4. Conduct organizational assessments and lead steering committee meetings with local community health centers in North Philadelphia to advance the Medical Advocacy Program workplan goals. 
  5. Review and make recommendations on health center and hospital policies and practices to better screen for and link survivors of domestic violence to appropriate services.
  6. Coordinate and conduct trainings, educational workshops/series, and presentations to community professionals about domestic violence, teen dating violence and other related topics.
  7. Develop curricula and assessment tools about domestic violence and trauma.
  8. Develop and maintain presentations, community outreach and education materials.
  9. Lead development of bilingual content about domestic violence for various media outlets on behalf of the Agency.
  10. Represents the Agency externally on committees, task forces and collaborative efforts with other agencies assisting victims of domestic violence. This includes the Philadelphia Domestic Violence Collaborative (PDVC) and Shared Safety, Philadelphia’s Coordinated Community Response to domestic violence.
  11. Responsible for compliance, maintenance and organization of all required data collection materials for training and technical assistance goals and outcomes including sign in sheets, pre/post data, questionnaires, and other materials based on determined program design.
  12. Submit monthly and quarterly programmatic narrative and statistical reports. Support the development of additional funder reports as assigned.
  13. Participate in ongoing funder meetings with Pennsylvania Coalition Against Domestic Violence and Philadelphia Department of Human Services.
  14. Provide scheduled hotline coverage and other programmatic support as needed.
  15. Supervision of interns and volunteers supporting domestic violence programming as assigned.
  16. Comply with all client confidentiality regulations as specified by the agency, funding source, local, state, and federal regulations.
  17. Regularly attend and actively participate in staff meetings and trainings as scheduled.
  18. Participate in PCM education quality circles, observations, seminars and training and support integration of PCM framework into all services.

Knowledge, Skills, and Abilities (Career Pathway: Leadership/Management)

All Staff Competencies


  • Basic understanding of Congreso’s mission, vision, values, programs and services, and business plan.
  • Knowledge and understanding of the targeted community needs and demographics.
  • Understanding of legal criteria for issues such as confidentiality, domestic abuse, child abuse, and mandated reporter requirements.
  • Ability to provide nonviolent intervention with a high level of ethical standards of conduct, cultural sensitivity and within appropriate boundaries and limits.
  • Ability to effectively use standard office equipment.
  • Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
  • Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, UNIDAD, and customized databases.
  • Adheres to all Congreso and departmental policies and procedures.
  • Attends all Congreso in-services as required.
  • Strong written and verbal communication skills and effectively communicate with individuals and groups.
  • Bilingual (Spanish/English) is a must!

 Leadership/Management Competencies


  • Ability to articulate, promote, and model the organizational mission, vision and programmatic goals, and strategic plan.
  • Understanding of legal/political policies and public health issues
  • Understanding of and implement guidelines and policy for programs and the organization.
  • Ability to effectively implement human resources policies, employee relations, staff supervision, staff development, staff evaluation, and management practices in accordance with Congreso policies.
  • Ability to read and understand a budget – making appropriate financial decisions (including review of spending levels).
  • Ability to evaluate data against business plan and communicate results while applying a sophisticated understanding of performance management and data driven performance reviews.
  • Ability to demonstrate sustained leadership in moving clients towards targeted outcomes.
  • Ability to effectively conduct one on one advocacy and/or educational presentations.
  • Ability to manage, evaluates, and distributes the work of an individual or teams either programmatically or by function.
  • Ability to monitor contract compliance.

Experience, Education, and Licensure


Minimum Experience: 2 years’ experience in training facilitation is required; preference for trainings to professionals. Direct service experience in domestic violence counseling or other trauma-informed victim services is required. Excellent written and communication skills. Bilingual (English/Spanish) required..

Minimum Education: Master’s degree in Social Work required. Knowledge of and proficient on the Latino culture and community of Philadelphia.  Knowledge of the impact of trauma on children and families.

Certification/License: Completion of the 45 hour Domestic Violence Advocate training provided by an approved PCADV member program. May be completed post hire. 


Congreso is an Equal Opportunity Employer. Congreso is strongly committed to providing equal employment opportunity for all employees and all applicants for employment. All employment decisions at Congreso are made without regard to race, ethnicity, religion, color, gender, gender identity, sexual orientation, national origin, ancestry, disability or military/veteran status, or any other protected class as set forth under applicable State, Local and Federal Civil Rights Laws.

About Congreso

Congreso is a multi-service nonprofit organization whose mission enables individuals and families in predominantly Latino neighborhoods to achieve economic self-sufficiency and wellbeing. Founded in Philadelphia in 1977, Congreso has grown into a national thought leader on nonprofit performance management with an expert focus on the Latino community. Congreso is anchored by its innovative Primary Client Model (PCM™), and provides direct services to residents of the Philadelphia region while providing consult to other nonprofits and government systems nationally.



Level of Language Proficiency


Professional Level


Minimum Education Required

4-year degree