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Housing Case Manager

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Published 25 days ago

Position Summary: Provides case management services for families including assistance with obtaining housing, developing life skills/income, and achieving greater self-determination. The Case Manager is supervised by the Program Director and works closely with our Resident Advocates in general shelter operations and works as part of a collaborative service team. 

Essential Functions:

  • Conduct comprehensive “housing-first” assessment to identify participants’ strengthens, resources and obstacles towards securing permanent, sustainable housing in the Bay Area. Assist clients in completing housing applications, including obtaining all documents necessary for a successful application.
  • Support move-in to new unit, inspections, and develop plans for rent payment crisis and daily living.
  • Provide case management to participants after housing placement, supporting them in adjusting to housing and building long-term connections to community services.
  • Coordinate field trips to housing fairs, housing appointments, and other related trips.
  • Address the change of “home” and familiar location with tenants; the potential for isolation, how to pay bills, manager visitors and relationships, etc.
  • Recruit landlords to accept subsidized housing clients, work closely with housing authority to secure leases, and maintain ongoing relationships with landlords to support client housing stability.
  • Support finance department in tracking approximately 5-6 clients in rapid re-housing, at a given time.
  • Link participants with services for mental/physical health, housing, substance recovery, and other services based on initial intakes and assessments.
  • Help identify potential housing opportunities, complete paperwork, and prepare for transitional housing.
  • Utilize motivational interviewing techniques. Explore participants’ substance abuse using Harm Reduction Model.
  • Compile data, prepare reports, and maintain thorough and concise case notes.
  • Participate in weekly case management and other program meetings.
  • Perform other assigned duties, as needed.

Competencies:

  • Demonstrated sensitivity, cultural competency, and ability to build supportive, respectful working relationships and instill hope and promote self- determination.
  • Proven ability to work independently and collaboratively as a team.
  • Excellent verbal, writing, organizational, and time management skills.
  • Proven ability to outreach and engage with the spirit of “doing whatever it takes.”
  • Ability to work flexible hours, including some weekends and evenings.   

Qualifications:

  • Minimum of two years case management and/or direct service delivery, preferably working with issues of homelessness and/or domestic violence, substance abuse, mental health and child abuse prevention
  • Ability to interact in a supportive and professional manner with a diverse population of women and children.
  • Ability to handle multiple tasks, including service provisions, documentation, rule enforcement and crisis intervention.
  • Ability to build individual life skills, including family finance and budgeting skills.

 

Physical Requirements / Working Conditions:

  • Must be able to lift 25 pounds
  • 8-hour workday
  • Hand use: single grasping, fine manipulation, pushing and pulling
  • Work requires the following motions: bending, twisting, squatting and reaching

 

Reports to: Emergency Services Director  

Classified: Full Time, non-exempt

Accepting Applications: Until filled


Equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Position Summary: Provides case management services for families including assistance with obtaining housing, developing life skills/income, and achieving greater self-determination. The Case Manager is supervised by the Program…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    May 14, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Professional

Salary

$23 - $24

Benefits

Building Futures pays 100% of employee premiums for health insurance, dental and vision coverage. Holiday, vacation and sick pay.

Building Futures pays 100% of employee premiums for health insurance, dental and vision coverage. Holiday, vacation and sick pay.

Level of Language Proficiency

Second language a plus - especially Spanish or Mandarin.

Second language a plus - especially Spanish or Mandarin.

Location

On-site
San Leandro, CA, United States

Apply to This Job

Instructions:

To apply: Send your resume & cover letter to ClientServicesJobs@bfwc.org

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