Residential Manager

Job Type

Full Time


Details: Commensurate with experience.



Start Date:



260 68th Street
New York
United States


Main Purpose of the Position

Provides overall management of the residence, including staff and care of individuals with   intellectual/developmental disabilities.

Essential Functions

  1. Ensures appropriate level of staff are scheduled for all shifts. Obtains coverage for staff absences and vacations. Provides directives and daily assignments to staff on a daily basis and ensures staff complete all assignments.
  2. Maintains monthly schedule of residence individuals’ medical appointments and ensures there is staff coverage to accompany the individual. Coordinates hospital care and clinical services as needed.
  3. Provides on-going staff training and in-service sessions ensuring the “in-service” book is up-to-date and maintained. Schedules and/or alerts staff to Agency-wide trainings, i.e., CORE, AMAP, SCIP and CPR. Provides new staff with orientation to residence policies and procedures; to include but is not limited to information regarding fire drills and other evacuation procedures, completion of paper work, etc.
  4. Schedules, supervises and ensures proper documentation of all fire drills; ensures all equipment, i.e. extinguishers, fire doors, alarm system, etc. are checked and maintained on a regular basis.
  5. Does a monthly assessment in conjunction with a GEC maintenance employee to ensure the “physical plant” is well maintained. Oversees and ensures that the residence is kept clean. Ensures van is maintained properly and in good safe working order.
  6. Orders and properly stores food and other household items; replaces houseware and other household equipment on an as needed basis.
  7. Ensures all financial aspects related to the residence individuals are dealt with properly and timely, i.e. individual accounts, clothing allowance, entitlements and benefits (social security, Medicaid, Medicare and/or third party insurance).
  8. Attends ISP’s reviews, team meetings, monthly management meetings, and outside activities and workshops. Participates in Residential Committee visits to the residence.
  9. Ensures that the residence is prepared for audit surveys conducted by OPWDD, etc., and participates with the auditor during the survey.
  10. Reports to Residential Administration and documents all incidents that occur with residence individuals.
  11. Liaises with family members, advocates and outside service providers on behalf of residence individuals.
  12. Monitors and signs off on staff timecards and approves staff requests for time off through the ADP system. 
  13. Hires, terminates, manages, evaluates and develops staff to ensure their growth and development as well as a high level of productivity and motivation. 
  14. Other related duties as assigned.

Additional Essential Functions for manager of ICF’s:

  1. Acts as the Qualified Intellectual Disabilities Professional (QIDP)
  2. Acts as the Treatment Plan Coordinator
  3. Develops in conjunction with input from clinicians, the Comprehensive Functional Analysis and the Annual Service Plan for all residence individuals.
  4. Develops, updates, and oversees staff implementation of all active treatment goals and plans. Maintains and analyzes data on all active treatment goals and plans.

Knowledge, Skills & Abilities

  1. Knowledge of Agency policies and procedures;
  2. Ability to define assignments or projects clearly;
  3. Ability to adapt to potentially stressful situations;
  4. Ability to analyze situations and data to resolve existing or potential problems;
  5. Excellent organizational skills;
  6. Knowledge of building maintenance and construction;
  7. Knowledge of the needs of people with intellectual and/or developmental disabilities;
  8. Knowledge of government laws and regulations;
  9. Ability to follow and stay within budget;
  10. Ability to delegate to and motivate others;
  11. Ability to communicate effectively both in writing and verbally;
  12. Ability to plan and monitor the activities of one or more areas;
  13. Knowledge of department interface procedures;
  14. Knowledge and understanding of Agency’s mission and philosophy;
  15. Ability to make recommendations and decisions;
  16. Knowledge of and ability to use technology, i.e., email, scanners, Microsoft Office


Education:    Bachelor’s degree in Human Services, Special Education or Psychology REQUIRED

Experience:   Three (3) years’ experience working with adults with intellectual/developmental disabilities in a residential setting and at least one (1) year in a supervisory


Health, dental, life, AD&D, short-term and long-term disability

Four (4) weeks vacation,

Six (6) personal days

Twelve (12) sick days

Company contributes to 403(b) retirement plan

Flexible Spending Account

Health Reimbursement Account

Pre-tax Commuter Benefit Plan

Miscellaneous discount programs

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

Please send your resume and a cover letter indicating your salary requirement to and indicate Residential Manager in the subject line of your email.

GEC is an EOE