YOUTH CENTER PROGRAM SPECIALIST

JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES 

*Ideal candidate has lived experience reflective of the population we serve and the target population the position is responsible for program development (BIPOC youth and Trans/Non-binary youth), including extensive knowledge of and issues affecting LGBTQ, BIPOC and Trans/Non-binary youth.*

The primary focus of the Youth Center Program Specialist will be to plan and implement positive youth development programming and assist in operating one∙n∙ten’s Youth Center, located at 1101 N. Central Avenue. The Youth Center Program Specialist will cover shifts in the Youth Center 3-4 nights per week, assist in the daily operations of the one∙n∙ten Youth Center, including program development and delivery and assisting with outreach. A special emphasis will be to develop innovative programs and provide peer navigation and support for youth who identify as BIPOC, Trans and non-binary across the organization, as well as assist with social media promotion of all programs. 

KEY AREAS OF RESPONSIBILITY: 

Create and lead engaging age-appropriate activities that cater to the interests and needs of the youth participants 

Build a robust program to empower and support BIPOC, with a core group of youth who will help lead the program and provide feedback

Develop programs for and facilitate online programs (Qchat, Discord, Zoom, Twitch)

Lead and assist in the provision of weekly program activities in accordance with established standards and goals 

Lead and assist in scheduling special groups/events at the Youth Center in line with grant outcomes

Lead and assist with development and facilitation for the Trans and Gender Non-Conforming Group as needed

Perform Youth Center ambassador duties including peer navigation and support for youth who identify as BIPOC, Trans and non-binary across the organization

Work with program staff and leadership to develop a robust social media outreach plan and social media strategies to reach new youth to one∙n∙ten, and to re-engage youth who have not been attending programs

Increase visibility of one∙n∙ten programs via social media postings of programs, resources and upcoming events 

Develop and maintain relationships with schools, community leaders, and appropriate  community agencies to assist with recruitment and referral services   

Represent one∙n∙ten in community based outreach to provide awareness and engagement with one∙n∙ten programs and services.

Actively recruit new youth participants and promote programs virtually and in person

Ensure that members are encouraged to participate in a variety of programs areas/activities and receive instruction and constructive feedback to develop skills in program area(s)

Demonstrate leadership and clear and consistent boundaries to ensure appropriate conduct, safety and development of participants virtually and in person

Establish and enforce safe-space guidelines consistent with organizational goals/mission virtually and in person

Perform related and delegated tasks to assist and support Youth Center programs and services to meet goals and objectives of the organization

Oversee proper record keeping and reporting, including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues 

Assist in data entry/management of participant database and other data collection methods

Take pride and ownership in the youth center facility; ensure cleaning and facility maintenance is per standard 

Occasionally assist in leading Satellite Site programs 

Participate in special events including: Phoenix Pride, Rainbows Festival, holiday events, etc.

KNOWLEDGE / SKILLS and ABILITIES: 

Experience in positive youth development and trauma informed care based program  development & implementation 

Proven experience in program development & implementation to benefit diverse populations of  youth and young adults. 

Excellent communication and interpersonal skills with people at all levels and in all settings  relevant to the organization’s mission 

Exceptional attention to detail and organizational skills; ability to multi-task with confidence and multiple deadlines 

Ability to work remotely and independently at times and as part of a highly collaborative  professional team with enthusiasm and commitment

CORE COMPETENCIES AND ABILITIES: 

• GED, High School Diploma or Equivalent, plus some additional training or education demonstrating a commitment to learning. 
• Minimum of 2 years’ experience working or volunteering in human services, youth development or LGBTQ focused nonprofit
• Maintain a high level of enthusiasm and positive attitude
• Understand, value and respect diversity in all forms, including diversity within the LGBTQ community
• Work collaboratively and respectfully with diverse volunteers, staff, community leaders, organizations, sponsors and their stakeholders
• Demonstrate professionalism, good judgment, and maintain confidentiality when required
• Must be able to obtain and maintain CPR & First Aid certifications
• Must be able to meet requirements to pass a Criminal Background Check and receive and maintain a Fingerprint Clearance Card
• Must be able to obtain and maintain a Food Handler’s Card
• Ability to work 3-4 evenings per week and weekends as needed
• Proficiency in computer applications: Microsoft Word, Excel, Google Database and email and a working understanding of internet search functionality
• Ability to safely lift 40 lbs.

SCHEDULE: Non-exempt full-time, as needed & required by the position, including occasional  night/weekend work 

PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending,  stretching and able to lift 40 lbs without issue.  

TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations. Mileage reimbursement is available.  

Position Qualifications

EDUCATION / EXPERIENCE:

GED, High School Diploma or Equivalent. 

Significant work experience in coaching youth and developing programs for youth. 

Ideal candidate has lived experience reflective of the population we serve and the target population the position is responsible for program development (BIPOC youth and Trans/Non-binary youth), including extensive knowledge of and issues affecting LGBTQ, BIPOC and Trans/Non-binary youth. 

Strong computer skills required, including use of Microsoft Office, Google platform and database systems 

Familiarity with Salesforce database/CMS systems a plus 

Good judgment, discretion, confidentiality 

Experience working with diverse committees and volunteer leadership a plus. 

Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations  preferred. 

DISCLAIMER: 

The information presented indicates the general nature and level of work expected of  employees in this classification. It is not designed to contain, or to be interpreted as, a  comprehensive inventory of all duties, responsibilities, qualifications & objectives required of  employees assigned to this job.