Communications Manager

Job Type

Full Time

Published

05/29/2018

Address

Boston
Massachusetts
United States

Description

The Communications Manager is a story teller, responsible for the development and delivery of the CHI message and brand -- content that draws people in. It’s a hands-on, highly visible role developing compelling content that educates, drives engagement and provokes a response. Ideal candidate has a journalism or PR background and experience writing for a variety of audiences and purposes.


Full-time, based in the Boston office.


Responsibilities

Public Relations (40%)

  • Elevate CHI’s name recognition as the go-to resource for media interest in group healthcare
  • Proactively cultivate media relationships. Identify and execute pitch opportunities to promote CHI
  • Expand and maintain CHI’s media contact list
  • Attend networking events
  • Write and disseminate press releases
  • Manage vendor relationships

Communications & Digital Marketing (35%)

  • Create and manage website content
  • Develop email campaigns that convey our value proposition through creative copy, design and scheduling; manage email lists
  • Write blogs, white papers and other content for lead generation, awareness and information with great sensitivity to tone and voice for different audiences
  • Create printed materials, such as one-pagers, brochures and rack cards
  • Serve as communications champion for product launches and events
  • Contribute and assist in maintaining client-facing resources and content
  • Create and facilitate virtual meetings to staff and practice sites on marketing topics
  • Create thoughtful new opportunities for partners and patients to share and engage, including blogs, photos and personal Centering stories

Social Media & CenteringConnects (15%)

  • Facilitate, engage and manage the Centering community online forum and CHI’s social media channels (Facebook, Twitter & LinkedIn)
  • Generate and edit daily content that builds meaningful connections and encourages constituents to take action
  • Create, schedule and publish social media campaigns (daily, annual schedule and seasonal/promotional themes)
  • Monitor and report engagement, feedback and activity on social media platforms
  • Set up and manage company profiles as new social media platforms emerge

Other Responsibilities (10%)

  • Help cultivate a positive and collaborative culture
  • Join and be active in internal and external committees/project teams
  • Attend workshops and trainings for professional development


Required Skills

  • Creative writer and thinker, able to summarize complex concepts and ideas across levels and platforms
  • Bachelor’s degree, plus at least 4-7 years of related experience
  • Strong communicator who has an approachable persona, in-person, online and on the phone
  • Understands how to connect with social audiences using copy and images
  • Familiar with Adobe Creative Suite, Google Suite, MailChimp and Salesforce CRM. Experience with Craft CMS a plus
  • Curious, positive attitude focused on learning and continuous improvement
  • Bilingual (Spanish) candidates strongly encouraged to apply
  • Experience working with diverse populations
  • Must be flexible, a good teammate, able to jump in as needed and manage multiple projects and priorities simultaneously


Application Process

Applicants should submit a resume, 2-3 writing samples and cover letter briefly summarizing their interest in and qualifications for the position to employment@centeringhealthcare.org. Please include “Communications Manager” in the subject line.

Professional Level

None specified

Minimum Education Required

No requirement

How To Apply

njeanpierre@centeringhealthcare.org

Applicants should submit a resume, 2-3 writing samples and cover letter briefly summarizing their interest in and qualifications for the position to employment@centeringhealthcare.org. Please include “Communications Manager” in the subject line.


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