Position Title: Employment Specialist
Reports to: Economic Empowerment Manager
Location: Arlington, VA
Job Summary: This position is responsible for assisting refugee and asylee clients with seeking, obtaining, and maintaining employment, thereby attaining self-sufficiency. Other duties include preparing reports and tracking statistical data.
1) Job Development
- Assess new clients’ employment and education by completing Employability Plans during weekly intakes.
- Conduct job search and complete job applications on behalf of Employability Service program participants.
- Facilitate all employment efforts with these participants: interviews, drug tests/physicals, employment paperwork, employment verifications, challenges in the workplace, etc.
- Work intensively with clients to improve employability through small-group orientation and training sessions, including job interview preparation and job skills development, among other topics.
- Design schedules for training based on client language requirements. Job readiness and resume building workshops will be implemented on a regular basis and interview preparation classes will be provided when coordinating group interviews for open hiring.
- Develop and maintain a job data bank.
- Identify and provide clients with information on recertification, no- to low-cost training programs, volunteer opportunities, and other resources if appropriate.
- Conduct outreach to businesses in the D.C. metro area and Northern Virginia on a regular basis.
- Maintain regular communication with employers.
- Respond to all contacts from potential employers in a timely and professional manner.
- Coordinate job application, interview, and orientation processes.
3) Program Compliance
- Follow-up with employers after applications are submitted.
- Assist with transportation to, and interpretation of, interviews.
- Conduct employment follow-up within 3 days, as well as up until and after 90 days with both employers and clients.
- Acquire pay stubs and employment verifications in order to properly document employment retention.
- Close case 30 days after 90 days of employment retention.
4) Report and filing
- Submit progress reports, including monthly and quarterly reports indicating any updates in the employment statuses of the active caseload.
- Maintain regular case notes in case files for all services provided.
- File required documents in case files in accordance with program requirements.
- Attend all relevant meetings (Case Management, Employment, All-Staff meetings).
- Follow team procedures for document management and coordination of team efforts.
- Other duties as requested by supervisor.
Education, Experience, Knowledge, Skills and Abilities
- Bachelor’s Degree in a relevant field may substitute equivalent experience
- Prior job development or employment services experience required
- Knowledge of resettlement program a plus
- Strong organizational skills and ability to multitask effectively
- Experience working with refugees or other diverse populations
- Excellent written and verbal communication skills
- Demonstrated proficiency in Microsoft Office Suite required
- Ability to manage heavy workload and maintain required deadlines
- Ability to relate professionally and collaborate with diverse individuals in a multicultural environment
- Ability to work evening and weekend hours occasionally
- Multilingual a plus
- Background check and clean DMV record
- Current driver’s license.
- Access to own transportation
Environmental Factors: Work is primarily indoors in a climate-controlled building.
Contact with Others: Position involves regular contact with resettlement network affiliates; local, state, and federal government agency employees; the private sector; and ACC staff.
Other Information: All employees are expected to comply with ECDC’s employment policies while carrying out their work. The range of responsibilities outlined above may change from time to time to reflect the changing needs of the organization.
Confidentiality: All employees are required to work in a confidential manner in all aspects of their work.
Proof of Eligibility to Work in the United States: All employees must submit proof of identity and their legal authorization to work in the United States. (If a prospective employee fails to submit this proof of work authorization, federal law prohibits ECDC from hiring the person.)
How to apply: Please send resume and cover letter to: email@example.com with “Employment Specialist” in the subject line or mail to: ECDC, Human Resources, 901 S. Highland St., Arlington, VA 22204
No phone calls please.
Qualified applicants will be contacted for interview.
ECDC is an equal opportunity employer.