ABOUT YOUTHCARE’s ORION CENTER: YouthCare serves young people experiencing homelessness and street-involved young people in Seattle, Washington and operates eight housing programs in addition to the Orion Center. The Orion Center is unique in its range of services, providing basic needs such as food and showers as well as case management, a GED program, high school completion, post-secondary educational support, and employment support among others.
POSITION SUMMARY: Under the supervision of the Program Manager, the Case Manager – Housing Navigator will be responsible for providing intensive case management services to homeless or unstably housed young people ages 17-24.
- Identify clients through outreach efforts and community partnerships. Determine eligibility and complete enrollment process.
- Provide a minimum of 20 hours weekly direct contact with participants, including face-to-face counseling, advocacy and transportation and assisting young people in meeting their basic needs of food, housing and safety.
- Maintain an active caseload of approximately 25 young people. Provide a full range of case management services, including crisis intervention, counseling and referrals. Work in collaboration with other agencies and institutions to meet the needs of the clients. Accompany young people to appointments as needed.
- Develop a working knowledge of community resources and assist young people to access resources related to housing, education, legal services, employment, mental health, drug/alcohol treatment, disability services, and mainstream services.
- Maintain complete and timely documentation of clinical files including enrollment forms, status reports, confidentiality and compliance related documents, and case notes. Ensure all client-related data is both current and accurate in required records and/or YouthCare’s data system.
- Compile and complete monthly reports as required by contract and agency guidelines.
- Engage young people through Motivational Interviewing, Trauma Informed Care, Harm Reduction, and strengths-based approaches.
- Attend, and participate in the all Orion Case Management meetings at least twice a month.
- Conduct CEA assessments for young people during Drop-in hours minimum once a week.
- Attend community meetings. Keep abreast of professional trends in the community: attend seminars, workshops or conferences (as funding permits).
- Participate in weekly or bi-monthly supervision meetings and in monthly clinical consultation.
- Attend a minimum of six in-service trainings annually.
- Attend monthly grant funder sponsored meetings as required for position.
- Provide support for the Orion community including participating in various events and activities.
- Attend monthly Housing Navigator and other community meetings.
- Provide milieu services including meals, workshops or any engagement activities. Provide staffing of drop-in center as directed by supervisor and create safe and supportive therapeutic environment for young people.
- Be an active, contributing member of the Orion Team. This includes attendance and active participation in weekly staff meetings and clinical consultation.
- Participate in team effort to maintain a clean and safe building.
- Collaborate with agency partners in building.
- Represent Orion at community outreach fairs and other applicable functions as assigned by supervisor.