Outreach Specialist, Food Support Connections

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Benefits Specialist will:

• Perform outreach at community organizations within the catchment area
• Conduct educational workshops and presentations at community partner organizations
• Travel with laptop computer and educational materials to various agencies, sites and events
• Prescreen clients for SNAP eligibility using United Way of New York approved software and screen clients for all other public benefits through Access NYC
• Educate client on his or her rights and responsibilities pertaining to SNAP eligibility
• Educate client on documents needed for interview and the options available for document submission, such as upload through mobile phone
• Assist eligible clients with completion of SNAP application online and on paper
• Set up interviews for client at his or her local Human Resources Administration (HRA)
• Submit applications through Paperless Office System (POS) and documentation through the Easy Access system
• Follow up with client post-interview, to ensure timely receipt of SNAP benefits
• Work on evening and weekends, as required
• Other duties as assigned

COMPETENCIES

• BILINGUAL ENGLISH/SPANISH Strongly Preferred
• Dynamic, able to multi-task and work independently
• A willingness to work as a team member and with a diverse population

EDUCATION EXPERIENCE

• High School Diploma or Equivalency