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Housing Navigator

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Published 17 days ago

Somerville Homeless Coalition, Inc. (SHC)

Position: Housing Navigator

Department: Coordinated Entry Program

Reports to: Coordinated Entry Regional System Manager


Position Summary:

The Housing Navigator is responsible for informing, encouraging and assisting homeless and at-risk individuals and families in accessing appropriate programs, resources and services to ensure a successful transition to housing while attaining greater stability. This position will support individuals and families in navigating the network of services within the context of a regional approach. This will require evaluating situations, making appropriate referrals, and ensuring that the client is accessing the support on the other end. The Housing Navigator will be flexible by providing services through both intensive case management and drop in assistance.


Position Responsibilities:

  • Perform screening, assessments, intakes, referrals and follow-up
  • Develop, monitor and amend individual service plans (ISP) for intensive clients
  • Provide extensive housing search and comprehensive coordination through the process of housing placement
  • Meet all funding source paperwork and record keeping requirements
  • Provide crisis intervention, support and advocacy services
  • Coordinate services and assist with access to mainstream resources
  • Work with clients throughout the case management process by providing information, informal counseling, support and advocacy while tracking their progress toward their goals
  • Refer individuals and families to a variety of services and programs to address unmet needs, including shelter, healthcare, health insurance, employment/education services, public benefits, childcare, budgeting, parenting classes, substance abuse programs, behavioral health, legal services, credit counseling, etc.
  • Work with community agencies as a liaison and cultivate and maintain positive working relationships
  • Collaborate with agencies that currently provide services to the homeless including meal programs, emergency shelters, day programs, transitional housing programs, churches and advocacy services
  • Serve as a representative to pertinent human service agencies, local and state departments or organizations
  • Attend individual supervision, staff and community meetings
  • Perform all other duties as assigned to ensure the overall smooth operation of all agency programs


Position Qualifications:

  • Position requires ability to work with all homeless sub-populations, including individuals and families with substance abuse issues, domestic violence histories, HIV/AIDS, mental illness, development disabilities, veterans, elderly and people with multiple diagnoses
  • Minimum two years experience in human services
  • Ability to communicate effectively orally and in writing with special attention to details
  • Demonstrated ability to cultivate and maintain positive working relationships with other agencies
  • Working knowledge of resources and services available to the homeless and low-income populations
  • Proven ability to function as a strong advocate for the homeless
  • Proficient computer skills with email, data entry, word processing and spreadsheets


Position Status:

Full-Time; hourly, non-exempt. Generally Monday-Friday 9-5.

Pay: $18.51 per hour

Somerville Homeless Coalition, Inc. (SHC)

Position: Housing Navigator

Department: Coordinated Entry Program

Reports to: Coordinated Entry Regional System Manager


Position Summary:

The Housing Navigator is responsible for informing…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Job Type
    Contract

Salary

$38,500 - $38,500

Benefits

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Level of Language Proficiency

  • Spanish (Preferred)
  • Portuguese (Preferred)
  • Haitian Creole (Preferred)
  • Spanish (Preferred)
  • Portuguese (Preferred)
  • Haitian Creole (Preferred)

Location

On-site
1 Davis Square, Basement, Somerville, MA 02144

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