Community and Donor Relations Manager

Posted by
Published 22 days ago

*YWCA Glendale and Pasadena is an essential services provider and is temporarily providing services remotely with partial days in office as assigned by the supervisor.

About Us

YWCA Glendale and Pasadena is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom, and dignity for all. YWCA Glendale and Pasadena’s purpose is to ensure the health, safety and economic empowerment of women, children, and families and to strengthen communities to prevent and break the cycle of domestic violence. We provide resources and support to survivors of domestic violence and their children and through our education and prevention efforts we empower women, girls and families to build healthy relationships, achieve self-sufficiency, and live free from all forms of oppression. Our programs include a 24/7 Crisis Hotline, a 16-bed Domestic Violence Emergency Shelter, a Domestic Violence Community Services Center that provides case management, legal services, adult and child counseling, trauma informed childcare, and housing navigation support, a Violence Prevention Education and Outreach Program, a Girls Empowerment Program that offers after school programming, summer camp and STEAM education workshops and mentorship, and racial justice training and advocacy in collaboration with the Coalition for an Anti-Racist Glendale and other social justice organizations.

Position Summary

The YWCA Glendale and Pasadena (YWCA GP) is hiring a full-time Community and Donor Relations Manager. This position is part of our Mission Advancement Team, dedicated to eliminating racism and empowering women, and will be housed at our Pasadena office at the Western Justice Center.

Reporting to the Chief Strategic Engagement Officer (CSEO), the Community & Donor Relations Manager will implement and manage a comprehensive Donor Stewardship & Grants program in support of our three program pillars: ending gender-based violence, empowering girls, and advancing racial justice. The position will support meeting YWCA GP’s fundraising goals by ensuring positive, consistent, and meaningful engagement with donors, stakeholders, and funding prospects to sustain and build mutually rewarding relationships. This position requires a significant understanding of fundraising, grant writing, and donor and community relations.

The Manager will be required to effectively partner with all members of the Mission Advancement team to implement engagement strategies for a variety of constituent groups.

To apply for this position, along with your resume, please submit a Cover Letter describing your interest in the role and a Writing sample (e.g., Redacted Grant application).

Essential Tasks

These are core functions of the job. Additional duties may be assigned as needed.

Donor Stewardship & Engagement

  • Work closely with the CSEO to implement YWCA GP's comprehensive stewardship and donor recognition program.
  • Serve as the Mission Advancement lead in planning Persimmon Donor Circle events.
  • Manage the Mission Advancement department’s fundraising calendar, capturing, and tracking key dates for fundraising campaigns, events, and institutional giving submission deadlines and reports.
  • Organize and execute special fundraising projects/initiatives to secure institutional and individual support for key organizational priorities.
  • Serve as a spokesperson when needed for the YWCA GP's Mission Advancement activities. 

Grant Writing/Institutional Funds Management

  • Work with CSEO to implement the annual Foundation strategy to reach revenue goals.
  • Write letters of inquiry, grant proposals, and reports, including development of budgets in partnership with CSEO.
  • Monitor compliance with foundation grant deliverables and restrictions.
  • Convene post grant acceptance meetings with appropriate staff to finalize implementation and reporting schedules and responsibilities.
  • Actively research and pursue new funding prospects.
  • Maintain consistent contact with funders to communicate progress of programs, arrange site visits, and explore funding opportunities.
  • Collaborate with other staff members to develop proposals for organization-wide and program-specific requests.
  • Manage YWCA GP's Foundation tracker, maintaining up to date information on status of submissions, deadlines, and contact information.

Strategic Communications & Community Relations

  • Craft compelling organization and program specific communications assets to effectively engage various constituent audiences, including organization monthly newsletters, Persimmon Donor newsletters, program specific newsletters, e-blasts, annual report, and press releases.
  • Serve as the Mission Advancement lead in developing the organization's annual report.
  • In partnership with Development & Events Specialist and Vista Marketing intern develop and review copy for YWCA GP’s social media posts.
  • In partnership with the CSEO, develop scripts for organizations events and videos.
  • Serve as the central point of contact and organization ambassador for speaking engagements and tabling events, connecting program staff as necessary for mission advancement opportunities.

Supervisory Responsibilities

  • Oversee the scheduling, assignments, and daily workflow of the Development and Events Specialist.
  • Provide mentorship and timely performance evaluation.

Desired Knowledge

  • Strong knowledge of fundraising best practices and ability to monitor and adapt trends and best practices where appropriate to enhance Mission Advancement efforts.
  • Demonstrated track record of setting and meeting/exceeding specific goals within the expected time period.
  • Demonstrated capacity to build sustainable, philanthropic relationships with stakeholders and donors that directly influences higher giving over time.
  • Strong consulting skills along with superior verbal, written and presentation skills and the ability to adapt communication to the appropriate audience.
  • Strong writing skills are essential.
  • Understand the grant lifecycle process and knowledge of grant writing (craft, construct, and submit an effective grant application) and grant making techniques, current trends, and best practices.
  • Exceptional ability to edit written materials accurately and consistently, including own work.
  • Strong organizational and time management skills. Able to plan, organize, and complete multiple grant proposals, projects, tasks and/or reports, meet deadlines and follow-up as required.
  • Ability to work under pressure, use independent judgment, and produce a quality grant within tight time constraints.
  • Ability to represent, effectively and professionally, the organization to a wide variety of audiences.
  • Strong computer skills and proficiency with Microsoft Office suite, MS Teams and SharePoint.
  • Ability to maintain confidential information, honoring donors' and program participants' confidentiality.
  • Excellent interpersonal skills: ability to establish and work collaboratively and cooperatively with a variety of colleagues from different departments.
  • A commitment to equity and ensuring that program materials and communications speak to the diverse audiences represented and served by the organization.
  • Demonstrated ability to take accountability for results, take initiative, as well as be adaptable, resilient, highly organized and detail oriented.
  • Demonstrated collaboration and influencing skills with the ability to foster trust, both internally and externally.
  • Ability to travel locally as needed to support mission advancement activities.
  • Core competencies expected: respectfulness and relationship building, commitment to quality service, team focused, collaboration, self-accountability and work standards, stress tolerance, confidentiality, integrity, ethics, trust, fostering diversity, equity and inclusion,
  • conflict management, relationship building and respectfulness, good judgement, problem solving and professionalism.

Minimum Qualifications

  • Bachelor’s degree in related field.
  • Any combination of skills and experience that demonstrates the ability to perform this job effectively.
  • Accomplished professional with 3-5 years or more of grant writing or related work experience in fundraising and donor management.
  • Writing experience in the areas of social services/humanitarian issues/development programming.
  • Passion and commitment to the YWCA’s mission of eliminating racism and empowering women

Job Requirements

  • Complete a LiveScan background check.
  • Complete Mandated Reporter Training within 1 week of start date.
  • Maintain orderly work environment and perform tasks in a prescribed and safe manner.
  • Work independently and as a team member.
  • Adapt to a fast-paced working environment with multiple deadlines.
  • Maintain and improve professional skills and knowledge.
  • Establish and maintain cooperative working relationships with vendors and individuals contacted during performance of job duties.
  • Be flexible and receptive to suggestions, input and change.
  • Operate modern office equipment, including computer, phone, fax, copier, etc.
  • Understand and carry out both oral and written instructions in an independent manner.
  • Communicate effectively and tactfully in both oral and written forms.
  • Valid driver’s license with a good driving record, access to a vehicle, and willingness to travel off site.
  • Must maintain and provide the YWCA Glendale and Pasadena with proof of insurance for your vehicle.

Physical Requirements

  • Candidate must be able to lift up to 30 pounds.
  • Ability to move within the office environment and ability to climb stairs.
  • Ability to write by hand and use a keyboard to perform general office functions.
  • Ability to communicate continuously by speech and hearing.
  • Visual acuity (close, distant, peripheral vision, and the ability to adjust focus and view accurate color perception) needed for detail work and computer use.
  • Ability to sit for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*YWCA Glendale and Pasadena is an Equal Opportunity Employer and is committed to diversity, equity and inclusion. We are committed to attracting and retaining a diverse staff. YWCA Glendale and Pasadena will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. YWCA Glendale and Pasadena prohibits discrimination on the basis of age, gender, race, ethnicity, national origin, cultures, religion, immigration status, veteran status, political beliefs, sexual identity, ability/disability, and health/mental health status in all its programs and activities, not only in respect to employment practices but also in the delivery of services.

*YWCA Glendale and Pasadena is an essential services provider and is temporarily providing services remotely with partial days in office as assigned by the supervisor.

About Us

YWCA Glendale and Pasadena is dedicated to eliminating…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 8, 2021
  • Education
    4-Year Degree Required
  • Professional Level


USD 53,248 - USD 62,836


Temporarily Remote
Work must be performed in or near Pasadena, CA
Associated Location
Pasadena, CA, USA

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To apply for this position, along with your resume, please submit a Cover Letter describing your interest in the role and a Writing Sample (e.g., Redacted Grant Application).

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