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Family Resource Center Outreach Coordinator

Posted by
Educational Alliance
New York, NY
Published 21 days ago

To apply for this job online, please copy and paste link below. It will take you straight to our application homepage:

Educational Alliance brings together and partners with diverse communities in Lower Manhattan, offering individuals and families high-quality, multi-generational programs and services that enhance their well-being and socioeconomic opportunities. We are a place where everyone is welcome and where progress is powered one relationship at a time. We are proud of our legacy as a Jewish organization and we provide high-quality, transformational services and programs to all New Yorkers through our network of community centers on Manhattan’s Lower East Side and East Village. As we have for 130 years, we offer best-in-class programming–now across 15 sites—focusing on a mix of education, health and wellness, arts and culture, and civic engagement.

The Role:

The Family Resource Center (FRC) at MCC is a welcoming community space that offers something for every family in Lower Manhattan. From wellness workshops to parenting support, free legal advice to a boutique of free children’s clothing, the FRC is a hub of holistic services accessible to all members of the community. Our team is ready to help connect families to a range of resources and services and no question or request is too big or too small. Whether you drop into one of our cooking classes or schedule time to meet with one of our trained care professionals, you can expect to feel seen, respected, and welcomed. No matter why you come or how often you come back, the FRC is a place where every family belongs.

The Family Resource Center (FRC) is seeking an Outreach Coordinator who will be responsible for connecting the surrounding community with the FRC and increasing the FRC’s visibility as well as clients' usage rates across all of our programs. Duties include developing strategies for engagement with the local community, managing and deploying a team of Parent Navigators, and maintaining a calendar for outreach events.


· Developing marketing and other promotional materials (i.e., flyers, web presence, brochures, and social media) in collaboration with the EA and MCC Marketing team in order to recruit or engage families

· Tailoring messages to a diverse cross-section of community members.

· Conducting strategic community mapping and messaging

· Data collection including tracking usage trends in order to better craft outreach and marketing plans

· Managing a team of FRC Parent Navigators to be ambassadors in the community and connect people to services. Provide training opportunities for all Parent Navigators

· Sitting on local community boards in order to increase the FRC’s presence in the Lower East Side and cultivate community partnerships

· Managing the promotion of all FRC community education campaigns including the Child Tax Credit, health equity, and the vaccination effort


· A bachelor's degree in marketing, journalism, public relations, or related field

· Bilingual communication skills a plus, Spanish or Mandarin

· 2-3 years of experience in the field

· Strong industry knowledge

· Excellent communication, interpersonal, and leadership skills

· Strong organizational and management skills

· Experience with databases, customer service research skills

· Good reporting, technical, and statistical skills


· Generous PTO Policy

· Competitive Salary

· Medical & Dental Insurance

· Pension Plan

· 403b Retirement Plans

· Discount Perks for Movies, Broadway Shows, Amusement Parks, Etc.

· Free Gym Membership to our Manny Cantor Center Gym & 14TH ST Y Gym

· Discounts to programs at Educational Alliance

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position

COVID Vaccination Policy

Educational Alliance mandates that all staffers are fully vaccinated in an effort to protect the health and safety of both our staff and our visitors. New employees must be fully vaccinated before their start date and will be required to show proof of vaccination by showing their physical vaccination card or using the Excelsior Pass or other government-sanctioned vaccine app. All vaccine-related information will be kept private under HIPAA regulations by EA and its employees.

If employees have a qualifying medical exemption or sincerely held religious belief that prevents them from getting that vaccine, they should request a Reasonable Accommodation Form from the Human Resources department, which will be reviewed by the Chief People and Equity Officer as well as HR representatives. Employees may be required to substantiate their request for exemption with the appropriate documentation. Staff will not be subject to discrimination or retaliation based on their vaccination status.

EEO Info

Educational Alliance is committed to workplace diversity and inclusion. We are equal opportunity employers and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender identity and expression, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Educational Alliance takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Educational Alliance is an Equal Opportunity Employer.

For further information about Educational Alliance, please visit

To apply for this job online, please copy and paste link below. It will take you straight to our application homepage:…

Details at a Glance

  • Time Commitment
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    Full Time Schedule
  • Start Date
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    August 1, 2022
  • Education
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    4-Year Degree Required
  • Experience Level
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USD $60,000 - USD $63,000
/ year

Level of Language Proficiency

Spanish or Mandarin Preferred

Spanish or Mandarin Preferred


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197 E Broadway, New York, NY 10002, USA

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