The Training Manager will be a key team member, a leader who is passionate about “Aging with Attitude,” who is excited by the possibilities of technology, who enjoys the perspectives of older people, and who has the energy, creativity, and dedication to make history. The training manager will play a central role in the training operations for OATS and contribute to the continued growth of the organization’s capacity. This person will help ensure that a world-class experience is delivered to each visitor to the center and each participant across the organization’s key geographies throughout the country.
Key responsibilities include:
- Scheduling courses at all partner sites in NYC and at the Senior Planet Exploration Center in Manhattan
- Liaising with the organization’s key partners to plan and maintain program logistics
- Providing supportive training operations at all partner sites throughout the organization’s key geographies
- Assisting trainers with questions about job requirements, technology, equipment or software
- Interviewing, onboarding, and training new trainers when necessary
- Developing trainer work plans and responsibilities
- Ensuring all supplies necessary for conducting courses are ordered and distributed (course books, trainer packets, materials, etc.)
- Updating and maintaining trainer intranet site
- Creating site map of current trainings throughout the country
- Assisting with enrollment activities at partner sites, which include flyer creation, tabling, and other activities
- Compiling reports and other program data as required
- Managing funder expectations and the distribution of resources required to meet obligations
- Host quarterly meetings with all trainers
- Train trainers in data input process
- Oversee trainers’ data input in Salesforce database including site and participant information, course surveys, and other data
- Create webforms to collect feedback from course participants and ensure they are delivered in trainings
- Collect feedback on course books and training material from participants and trainers to incorporate in new curriculum development
- Developing train-the-trainer presentations
In addition to a passion for improving the lives of older adults, the ideal candidate will have the following qualifications/characteristics:
- A bachelor’s degree in a related field.
- A dynamic personality and excellent presentation, interpersonal and communications skills.
- An affinity for technology and the ability to learn new technologies quickly.
- Sound ability to work with diverse communities in an empathetic, comfortable and non-judgmental manner.
- Ability to work as part of a team, yet take initiative and work independently.
- Creative, resourceful and strong problem-solving ability.
- Highly organized, detail-oriented and meticulous about quality, accuracy, and timeliness.
- Flexible schedule with the ability to work on the weekend, if needed.
- Proficient in Microsoft Office and Google apps.
- This is a full-time position, with a salary of $45,000-$55,000/year. OATS offers full-time employees a generous package of leave time (three weeks vacation and ten sick/personal days), health insurance and ancillary benefits, professional development and growth opportunities, and an exciting, collegial work environment.
- Please send a resume and cover letter in .pdf format to firstname.lastname@example.org. Put “Training Manager” in the subject. Thank you!