Vietnamese Advocate/Case Manager

The Asian Task Force Against Domestic Violence (ATASK) is in search of a passionate and dedicated individual to join our team as a full-time Vietnamese Advocate/Case Manager in our Community-Based Services program.

ATASK’s mission is to prevent domestic violence in Asian families and communities and to provide hope to survivors. The ideal candidate will be a passionate advocate for victims, survivors and their children and will work as a team member of ATASK to provide comprehensive services to Asian communities and the general community of the Greater Boston area.

Schedule: 40 hours per week (non-exempt); typically, weekdays (M-F) 9:00 a.m. - 5:00 p.m. and possible after hours and weekend work.

Reports to: Asian Shelter and Advocacy Program (ASAP) Operations Manager and ASAP Clinical Manager

Position Summary: Work as a case manager/domestic violence advocate within our Community Based Services Program. The position is based out of our Boston site serving clients primarily in Greater Boston, Metro West and Southeastern MA, though services extend throughout Massachusetts and occasionally bordering states to provide needed services to victims, survivors, and their children.

Primary Duties and Responsibilities:

Case Management/Advocacy:

• Provide culturally competent, trauma informed services to survivors of domestic violence
• Provide direct services to clients: including safety planning, crisis intervention, risk assessment, case management, and advocacy
• Conduct intake, assessment, and goal planning with clients
• Assist with and/or accompany clients (and their children) to appointments, meetings and referrals.
• Provide all service and supportive counseling in a client’s native language where needed.
• Collaborate with internal and external multidisciplinary teams on domestic violence cases
• Make referrals, network, and directly advocate with other agencies to assist clients in achieving safety and stabilization goals and seek-out funds needed to stabilize and assist client
• Answer hotline calls: ascertain caller’s needs; provide supportive listening, crisis intervention, safety planning, information about domestic violence, resources and inter-agency and external referrals

Administrative:

• Maintain current and accurate records of services and data
• Attend staff meetings, supervision, case meetings, and contribute to the ongoing development of ATASK culturally responsive service delivery system
• Participate in the Silk Road Gala and other cultural and fundraising events or research projects as needed
• Represent agency at meetings with community collaborators and other community events as needed
• Participate in ongoing professional development
• Engage in community outreach and engagement, research collaborations and policy advocacy
• Perform other duties as assigned

*Job description duties are not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employer.

Qualification, Strengths, and Skills

• Required native proficiency in Vietnamese language (writing, reading & speaking), and fluent in English
• At least two years of prior advocacy/case management experience, including experience in co-case management and working in a service delivery team
• Bachelor’s degree in Social Work or related field preferred, but not required
• Experience providing services to Limited English Proficiency (LEP) individuals from diverse backgrounds required
• Experience with domestic violence, sexual assault, trauma, and/or crisis work preferred
• Knowledge of health care, legal, education, work force development, mental health, and child systems preferred
• Highly organized and detail-oriented, with strong documentation and communication skills
• Working knowledge of MS office suite
• Be able to handle multiple tasks and responsibilities, including the stress of juggling daily tasks, ongoing projects, and crisis support of survivors as it comes up
• Have a passion for social justice and change
• Be able to work independently and part of a team
• Committed to completing ATASK DV training
• Valid driver’s license and access to a vehicle or reliable transportation, and willingness to travel preferred
• CORI (Criminal Offender Record Inquiry) check upon hire
• Committed to ATASK’s mission and goals, and to ending a culture of domestic violence

ATASK is not able to provide visa sponsorship at this time and therefore applicants must be legally authorized to work in the U.S.

The Asian Task Force Against Domestic Violence Inc. is an equal opportunity employer and strongly encourages women, survivors, immigrants and refugees, people of color, LGBQ/T individuals, and people with disabilities to apply. It is ATASK’s policy to not discriminate against any employee or applicant based on race, ancestry, color, religion, sex, sexual orientation, age, gender, genetic information, natural origin, disability, veteran status, or on basis of any other legally protected category.