Program Manager, Country Operations

Job Type

Full Time

Published

08/09/2018

Application Deadline

09/14/2018

Address

Boston
Massachusetts
United States

Description

The Program Manager, Country Operations contributes his/her energy, passion, and skills primarily to supporting Seed’s Program Quality & Management (PQM) team, in a fast-paced office during a time of rapid growth. The position is a full-time position based in Boston. As the headquarters (HQ) point person for assigned countries and projects, the Program Manager, Country Operations helps manage program operations, administration, finances and logistics for assigned country programs. They liaise directly with staff at HQ and in the field, and understand all aspects of country programming, including partnership and educator engagement. This full-time position reports to the Director of Program Quality & Management and works closely with field-based team members.


Duties and Responsibilities:


Country Program Management

·      Facilitate country programs through the partnership life cycle of planning, implementation, evaluation, and scale up or transition

·      Serve as the primary point of contact for field offices and respond to and coordinate field office requests for assistance in various operational, technical and program areas

·      Provide support on developing and reviewing annual partnership work plans and budgets

·      Support Clinical and field-based teams with the identification and coordination of short-term expertise to advance evidence-based programming

·      Manage country-level reporting streams, including reviewing and proofreading partnership and educator reporting and deliverable requirements for continuous quality improvement and learning, and completing inputs from various teams

·      Coordinate U.S. and international country program-related travel and logistics

·      Draft and distribute country and partnership call agendas, document meeting minutes, track action items, and guide follow up on next steps needed

·      Facilitate communication and coordination among other Seed team members in order to promote effective country-level programming and program learning and dialogue

·      Create and maintain the country’s program management site (e.g. SharePoint, Asana) and assist with country and partnership-related information management

·      Participate in the development of country-level strategies


Educator Management

·      In collaboration with relevant team members and partners, help identify educational, clinical and/or other skills needed by educators to contribute to partnership goals and objectives defined during the partnership work plan development phase

·      Work with relevant team members to ensure that the educator’s skill set is in alignment with, and is integrated into, country-level programming

·      Coordinate educator on-boarding, pre-departure orientation, and off boarding in collaboration with relevant team members


Financial and Administrative Management

·      Develop, monitor, track and analyze annual, quarterly and monthly expenditures compared to partnership budgets; ensure that project budget projections are accurate and expenditures are properly tracked

·      Review expense reports, cash requests, and other internal financial reports, as needed

·      Prepare, review, and track contracts and agreements, i.e. Memoranda of Understanding, partnership agreements, consultant agreements

·      Manage programmatic procurement process in collaboration with country team

·      Ensure donor requirements are followed according to expectations


New Business Development & Communications

·      In collaboration with Seed’s Development team, contribute to proposal and budget development for future country-specific funding opportunities

·      Identify stories and assist the Communications team with content generation, as requested


Supervision

·      Supervise Program Coordinators and/or Interns to ensure quality and timeliness of deliverables

Benefits

Compensation:

Competitive base salary commensurate with experience, as well as health/dental/eye insurance, 401(k), and vacation benefits


Seed does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin.

Professional Level

None specified

Minimum Education Required

4-year degree

How To Apply

http://www.seedglobalhealth.org/jobs

Please use this link to learn more and apply.


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