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Community Support Specialist

Posted by
Sound Generations
|
Seattle, WA

Sound Generations


New
|
Published 10 days ago

October 12, 2020

Organizational Overview

Established in 1967, Sound Generations is a comprehensive non-profit organization that serves older adults and adults with disabilities in King County. Our mission is to support people on their aging journey through community connections and accessible services.


We are currently seeking a Community Support Specialist to join our Pathways and Information Assistance Team.


Summary

The Pathways information and Assistance team screens for Medicaid programs, emergency assistance, affordable housing, in-home help, long-term care and other services intended to stabilize an individual’s living condition.


The Community Support Specialist provides program screening, education, options counseling, and advocacy to improve access to service delivery systems for clients age 18+ and caregivers.


Responsibilities


·        Provide information and assistance (I&A) through telephone assessment, service planning, arrangement of services, advocacy, supportive counseling, and follow-up. Client assistance is provided via telephone and in person with walk-in or appointment-based clients. In-person assistance utilizes the “Person-Centered Options Counseling” approach.

·        Maintain case files, record client demographic information and actions taken by or on their behalf in a clear, accurate, objective, and timely manner.

·        Work with Pathways team to identify a community - based location to deliver I&A and options counseling services. Specialist will spend between 8-16 hours/month at this site.

·        Collaborate and maintain effective relationships with the staff and volunteers in the Pathways Information & Assistance program to ensure client needs are met.

·        Communicate program specific information to other agencies, groups or individuals by leading presentations or participating in meetings as assigned.

·        May provide program-related support such as screening, intake, follow-up and other client support.

·        Assist team in ensuring that services are increasingly accessible to individuals with disabilities and underserved populations.

·        Demonstrates an eagerness to learn and enhances skills that promote equity and inclusion. Participate in events related to understanding institutional racism and other forms of oppression.

·        Assumes and effectively discharges other related duties as assigned.


QUALIFICATIONS

 

Education & Experience

·        High School Diploma OR equivalent required.

·        Two years of paid or volunteer experience providing services to older adults or people with disabilities required.

Skills & Abilities

  • Intermediate computer experience required in MS Office Word, Excel, PowerPoint, Outlook, Teams and the Internet.
  • Ability to develop and maintain good relationships with clients, staff, volunteers, and persons utilizing the same facilities and with social and governmental agencies and other organizations serving older adults.
  • Excellent interpersonal skills; In-person, email, phone, and virtual.
  • Ability to maintain a regular, reliable attendance record.
  • Knowledge of resources available to older adults, caregivers, and persons with functional disabilities preferred.
  • Demonstrate skills that promote equity and inclusion in a culturally diverse environment.
  • Ability to present information in front of large groups of people.


Equal Employment Opportunity

Sound Generations values a diverse workforce. It’s the policy of Sound Generations to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, color, religion, national origin, age, sex, marital status, veteran status, sexual orientation or disability, or any other basis prohibited by federal, state, or local law.


Reasonable Accommodation

There are no limitations to who’s a best fit to serve our local communities. If we call you for an interview and you need specific accommodations, please let us know! We’re happy to make the arrangements. We’ll need to know ten (10) days in advance to make sure we get you situated.

For best results, please call our Human Resources department at 206.727.6240. You’re also welcome to mail your request to Human Resources.


Details at a glance:

  • Full time
  • Location: Downtown Seattle
  • Pay Range : 19.50 – 21.00 USD Hourly


Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Commuter Benefits
  • Paid Vacation & Holidays

 

How to Apply

Please visit: https://soundgenerations.org/careers/

To be considered, please submit your Cover Letter and Resume.

Organizational Overview

Established in 1967, Sound Generations is a comprehensive non-profit organization that serves older adults and adults with disabilities in King County. Our mission is to support people on their aging journey…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • High School Diploma Required

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Commuter Benefits
  • Paid Vacation & Holidays
  • Medical
  • Dental
  • Vision
  • 401k
  • Commuter Benefits
  • Paid Vacation & Holidays

Location

2208 2nd Avenue, 100, Seattle, WA 98121

How to Apply

How to Apply

Please visit: https://soundgenerations.org/careers/

To be considered, please submit your Cover Letter and Resume.

How to Apply

Please visit: https://soundgenerations.org/careers/

To be considered, please submit your Cover Letter and Resume.

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