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Step Up Program Manager (Counseling & Social/Emotional)

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Step Up
|
Portland, OR
New
|
Published 28 days ago

POSITION TITLE: Step Up Program Manager (Counseling, Social/Emotional)

PROGRAM: Step Up

REPORTS TO: Step Up Program Director

FLSA STATUS: Exempt, full-time

REGULAR/TEMPORARY: Regular

STARTING SALARY RANGE: $55,000 – 61,000

START DATE: October 2021

CLOSING DATE: Open until filled

The mission of Open School is to develop connection, capability, and confidence in disconnected youth through relationship-based, quality learning experiences that result in their academic, personal, and community success.  

EQUITY STATEMENT

At Open School we recognize that there is an historic and persistent achievement gap between white students and students of color; closing that achievement gap while raising the achievement of all students is a top priority of our organization. Race must cease to be a reliable predictor of students’ achievement and success. In order to achieve this goal, we are committed to creating and fostering racial diversity at every level of our organization including but not limited to staff, students, and leadership.

TO APPLY

Please email a cover letter and résumé to jobs@openschoolnw.orgPlease reference the position title in the subject line.

We are an equal opportunity employer and do not discriminate in any aspect of employment on the basis of race, color, gender, sexual orientation, age, religion, marital status, national and ethnic origin, political affiliation, disability, veteran status, or any other legally protected status in accordance with the requirements of local, state, and federal law.

Open School believes that each staff member makes a significant contribution to its success. That contribution should not be limited by the assigned responsibilities outlined below. This position description is designed to outline primary duties, qualifications and job conditions, but not limit the staff person nor the organization to just the work identified. It is our expectation that each staff member will offer their services and ideas wherever and whenever necessary to ensure the success of our endeavors.

POSITION SUMMARY

The Step Up Program Manager is responsible for the successful administration and coordination of the Step Up multi-site programs, including system development and implementation, staff development and supervision, program planning, development and evaluation. This position is focused on managing and supporting the counseling team and social-emotional supports that Step Up provides to our students and families. It also serves as a liaison between the Program Director, school staff, partners, and the Step Up Program.  

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Administration Duties:

  • Develop, initiate and maintain effective, efficient, and replicable systems of organization and accountability
  • Facilitate effective communication between Portland Public School staff and Step Up to ensure that both parties’ objectives and needs are clearly articulated and/or responded
  • Collaborate with the Program Director and other organizational management to develop and coordinate communication plans to strategically increase visibility and awareness of the Step Up Program in the community
  • Provide the Program Director with ongoing program feedback and updates to support and build the programmatic social emotional supports for our students and families
  • Collaborate with the Program Director and Student Success Specialists (counselors) on special projects and key decision-making processes including, but not limited to, grant applications and reporting, program development and expansion, budgeting, and student recruitment and enrollment.  
  • Ensure multiple program sites are familiar with and embrace protocols and procedures related to student and staff safety
  • Collaborate with the Program Director in the development and implementation of Step Up events and retreats
  • Assist with camp planning, logistics, and facilitation training
  • Continue to partner and collaborate with the PSU Counseling program to provide MSW interns at each site

Leadership Duties:

  • Act as a member of Management Team that oversees the entire Step Up Program
  • Responsible for the direct supervision of Student Success Specialists (counselors) for all Step Up sites.
  • Oversees all mandatory reporting for Step Up sites, including reporting, documentation, follow through, and support for Student Success Specialists with the most at-risk cases. 
  • Develop systems that support Student Success Specialists in their social-emotional interventions with students and families, including time management skills, prioritization, reporting, follow-up, and other administrative duties
  • Mentor Student Success Specialists in developing strengths that affect the social-emotional supports Step Up provides youth and families, including developing plans and monitoring results
  • Guide Student Success Specialists’ efforts to lead student recruitment and enrollment
  • Maintain and develop records and data that support the social-emotional work at each site
  • Work collaboratively with Management Team to consistently maintain and grow a culture of equity and inclusion 
  • Ensure proper procedures are followed for the orientation and training of program staff

Program Data Review and Evaluation Duties:

  • Work with Step Up Student Success Specialists (counselors) to review student and family interventions to develop strategic program interventions and improvements
  • Program evaluation
  • Responsible for coordinating the collection and interpretation of program data and evaluation for all Step Up program sites
  • Work closely with the Program Director and Data Specialist to complete all quarterly and yearly reports
  • Coordinate and oversee miscellaneous data/evaluation requests throughout the year

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree from four-year college or university and three (3) years of experience counseling high-risk youth in an educational or similar environment; with two years of supervising social workers or counselors required; and/or equivalent combination of education and experience. MSW or MFT preferred. Lived and career experience equivalent to the above.

Excellent interpersonal skills and ability to be collaborative and work with a diverse population to solve problems and provide high quality service. Experience managing multi-site programs or projects concurrently.

Ability to take initiative, prioritize, plan, organize and multi-task. Ability to develop and implement systems of communication and accountability. Effective problem prevention and problem solving skills.

Strong leadership and management skills to support multi-site program locations. Ability to maintain confidentiality of sensitive information 

Strong planning, monitoring and evaluation skills with the ability to facilitate and train. Strong verbal skills, including public speaking and giving presentation and written skills, including previous proposal and report writing experience. 

SUPERVISORY RESPONSIBILITIES

This position will supervise Open School employees that include Step Up Student Success Specialists, counseling interns, and volunteers.

Provide short and long-term planning for the Step Up Program. Responsible for implementing departmental goals and facilitating interpersonal team dynamics in achieving departmental goals and institutional objectives through a quality/customer service oriented team.

Develop and implement policy and procedures for departmental standards and protocol as approved by the supervisor. Maintain the knowledge base of internal and external regulations and laws necessary to assure compliance in all departmental activities.

Carry out supervisory responsibilities in accordance with Open School policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Plan and provide education and development opportunities for Step Up staff.

Duties may include, but are not limited to, chairing or providing leadership to committees as appointed by the Executive Director and/or Step Up Program Director.

OTHER SKILLS & ABILITIES

Bilingual is preferred, especially Spanish

POSITION TITLE: Step Up Program Manager (Counseling, Social/Emotional)

PROGRAM: Step Up

REPORTS TO: Step Up Program Director

FLSA STATUS: Exempt, full-time

REGULAR/TEMPORARY: Regular

STARTING SALARY RANGE: $55,000 – 61,000

START DATE: October 2021…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Application Deadline
    October 1, 2021
  • Education
    4-Year Degree Required
  • Professional Level
    Managerial

Compensation

USD 55,000 - USD 61,000

Benefits

  • Paid time off (PTO) days
  • Paid school breaks during the winter (December-Jan) and spring (March)
  • 11 paid holidays (if working 26 pay-cycles)
  • Short-Term Disability, Long-Term Disability, and Group Life Insurance plan
  • Eligibility to participate in Open School’s Voluntary Life Insurance Plan
  • Eligibility for Open School’s 403(b) retirement plan
  • Eligibility for Open School’s health care plan (medical & dental)
  • Eligibility to participate in a Flex Spending Account (FSA)
  • Extensive professional development and training
  • Paid time off (PTO) days
  • Paid school breaks during the winter (December-Jan) and spring (March)
  • 11 paid holidays (if working 26 pay-cycles)
  • Short-Term Disability, Long-Term Disability…

Level of Language Proficiency

Bilingual is preferred, especially Spanish

Bilingual is preferred, especially Spanish

Location

On-site
Portland, OR, USA

How to Apply

Please email a cover letter and résumé to jobs@openschoolnw.orgPlease reference the position title in the subject line.

Please email a cover letter and résumé to jobs@openschoolnw.orgPlease reference the position title in the subject line.

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