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Network Administrator

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Published 11 days ago

The Animal Medical Center is looking to hire a Network Administrator that is

needed to assist the IT Department with the increased responsibilities and

demands in the department with our new renovation project underway. 


Duties and Responsibilities include, but are not limited to the following:

Answer, record and resolve tickets, calls and emails requesting tech support

Responsible for the IT ticket queue by making sure open tickets are assigned and closed within IT service level agreement time frame

Connect to computers and systems to resolve technical problems and unresolved requests

Place follow up calls for support and work with the IT team to resolve technical problems


Qualifications:

Must have atleast 5+ years experience

Extensive knowledge using teh ITSM ticketing system osTicket

Strong telephone and customer service skills

Strong knowledge of remote support tools including Microsoft Teams

Ability to assess and troubleshoot problems with Microsoft Sysyems

Strong knowledge of Microsoft Operating Systems and Microsoft Office products

High School Diploma required, Bachelors Degree a plus

Microsoft Certifications, ITIL a plus

The Animal Medical Center is looking to hire a Network Administrator that is

needed to assist the IT Department with the increased responsibilities and

demands in the department with our new renovation project underway. 


Duties and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Start Date
    November 1, 2021
  • Application Deadline
    October 31, 2021
  • Education
    High School Diploma Required
  • Professional Level
    Professional

Benefits

The Animal Medical Center offers a generous benefits packet with medical, dental, vision, 403b with a match, 75% pet care discount, tuition reimbursement, sign on bonus and more!

The Animal Medical Center offers a generous benefits packet with medical, dental, vision, 403b with a match, 75% pet care discount, tuition reimbursement, sign on bonus and more!

Location

On-site
510 E 62nd St, New York, NY 10065, USA

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