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Housing Programs Director

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Willis Dady Homeless Services


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Published 17 days ago

November 15, 2020
November 14, 2020
At least $43,000Salary starts at 43,000.00

The Housing Programs Director is a dynamic position, responsible for designing, implementing, and managing services to assist people in accessing and maintaining long-term (“permanent”) stable housing. The Housing Programs Director supervises staff, manages grants and grant budgets, works directly with partner agencies and funders, and develops robust housing programs to meet the needs in our community.

The aim of this position is to lead and implement programs that will end and prevent homelessness, with a focus on long-term housing for people with multiple barriers to stability. Initiative, follow-through, relationship building with clients and other stakeholders, staff supervision, and knowledge of resources are essential to the Housing Programs Director’s success. Travel is a required part of the position and will be reimbursed by Willis Dady. The Director must supply their own vehicle. The position is full time (40 hours per week) with health benefits and paid time off, with a salary starting at $43,000 and requires scheduling flexibility to meet the needs of clients and general program responsibilities.

To Apply Please submit a resume, cover letter, and contact information for three professional references to Alicia Faust at alicia@willisdady.org or via mail at 1247 4th Ave. SE, Cedar Rapids IA 52403. Interested applicants may also call for more information at: 319-362-7555. Applications are now being accepted until the position is filled.

Requirements

The Housing Programs Director must be highly self-driven and reliable. The position requires initiative, follow-through, excellent staff management, and flexibility on a daily basis. The Director should be motivated to work with a wide range of staff and households who are facing or currently experiencing homelessness.

Qualified candidates must have:

  • Education/Experience: Four-year degree with a minimum of 4 years of experience working with people in crisis or vulnerable populations. Alternatively, 8 years of experience in lieu of a bachelor’s degree combined with strong writing skills.
  • Experience working with people experiencing homelessness or past personal experience of homelessness is required
  • Supervision/Program Development: Preferred 2 years supervising staff and/or a team and experience developing housing-based programs to include experience working with Housing and Urban Development (HUD) funding, Emergency Solutions Grant (ESG), and Department of Veteran Affairs (VA) funding
  • Ability to travel throughout Linn County, as well as Benton and Jones counties, a valid driver’s license, vehicle insurance, and access to a reliable vehicle. All work-related travel expenses will be reimbursed by Willis Dady
  • Ability to work well independently and with a team
  • Ability to work with a wide range of people from clients to property managers to other service providers
  • Ability to properly complete all required paperwork and ServicePoint functions. The Director will have three months to train and pass the ServicePoint exam
  • Complete training (or have prior experience) in working with people who have a mental illness, need suicide prevention, or are involved in drug and alcohol interventions

Key Responsibilities

  1. Direct the Rapid Re-Housing (RRH) Program to meet housing goals so at least 70% of RRH clients establish safe housing within 90 days of enrollment
  2. Train and supervise other staff and volunteers who perform RRH activities, including monitoring and ensuring all position requirements are met
  3. Create and adhere to policies, procedures, and paperwork in accordance with the Iowa Council on Homelessness, HUD (Housing and Urban Development), and regional Coordinated Entry (CE) requirements
  4. Ensure appropriate identification and enrollment of households for services including participation in weekly regional CE prioritization list meetings and adherence to local, state, and federal policies and procedures
  5. Manage all RRH records with accuracy and in accordance with policies and procedures e. Maintain ongoing positive relationships with housing providers, including property management companies, income-based housing agencies, and private landlords, initiating new relationships with a minimum of six new landlords each year
  6. Ensure ongoing case management for up to six months after financial assistance has ended to any RRH households who wish to continue receiving services
  7. Adhere to a Housing First approach with all RRH households
  8. Manage expenditures, costs, and revenue for the RRH program, ensuring timeliness, accuracy, and the use of a “just enough” approach regarding all RRH financial assistance
  9. Direct the Grant Per Diem (GPD) Programs to meet housing goals such that veterans leave GPD with housing (75%) and employment (65%)
  10. Ensure documentation, reports, financial draws, and all GPD paperwork is submitted on time and accurately, as required by the GPD program
  11. Train and supervise other staff and volunteers who perform GPD activities, including monitoring and ensuring all position requirements are met
  12. Build relationships with referral sources, landlords, and clients on an ongoing basis, with a particular focus on maintaining a positive and productive relationship with the VA and local VA outreach office
  13. Manage data collection to capture the impact of the program and to meet all reporting requirements
  14. Ensure outreach and education occurs about the GPD programs, so that
  15. Veterans in need can access open beds
  16. We can respond to emerging needs as they arise
  17. Direct the Permanent Supportive Housing (PSH) Program to break the cycle of repeat episodes of homelessness for PSH clients
  18. Work closely with the Executive Director to identify, pursue, and implement new opportunities to provide PSH to people in need of ongoing supportive housing
  19. Create policies, procedures, and paperwork in accordance with governmental policies, the agency’s goals, and best practices for PSH projects
  20. Use discretion and flexibility when appropriate to adapt the program as needed to better serve clients in maintaining housing stability
  21. Ensure direct case management is provided to all tenants of PSH projects at a minimum of weekly to help them maintain housing and move towards their unique goals (this will require transporting clients on occasion)
  22. Implement a robust peer-support process, including providing resources, building longterm relationships among tenants, and assisting with conflict management within shared housing projects
  23. Work directly with landlords, neighbors, and other stakeholders to gather input and provide interventions as quickly as possible in order to help all tenants maintain housing (goal of 100% exits to housing, with 0 evictions)
  24. Supervise other staff and volunteers who carry out PSH related activities
  25. Special Projects
  26. Provide direction and supervision to AmeriCorps VISTAs or other interns who are working on housing related research or program development as needed
  27. Provide direction and supervision within our data entry processes to include communication with Institute for Community Alliances and working directly to oversee the Data Compliance Specialist and any projects that align with that position
  28. Provide direct case management to all program participants as needed during staff absences and/or position vacancies
  29. Work directly with the Executive Director, the Board of Directors and other staff to accomplish assigned tasks from the Strategic Plan
  30. Administrative
  31. Become ServicePoint trained within three months of employment. Accurately enter all households served into ServicePoint and correct any errors in a timely fashion
  32. Collect additional information regarding outcomes and progress notes to inform monthly reporting and decision making related to all housing programs
  33. In collaboration with other leadership staff, manage housing program grants, reporting, and other data collection such as “success stories” that can be shared with funders and the broader public
  34. Perform other agency administrative duties to standard (such as travel reimbursement requests, timesheets, client record keeping, etc.)
  35. Actively participate in local, state and federal level committee work to ensure all agency housing programs are following requirements and best practices
  36. Crisis Management
  37. Use sound judgment and initiative to respond to crisis as soon as they arise
  38. Prioritize and manage your time to respond to the most pressing needs first
  39. When safety issues arise, contact proper authorities to ensure individuals are safe (e.g. ambulance, mobile crisis team, police, etc.)
  40. Teamwork
  41. Work closely with all Willis Dady staff to share resources and ideas to most effectively serve clients. Attend and participate in agency meetings, including the monthly staff meeting and weekly case management team meetings
  42. Remain flexible as goals may change over time. Be active in helping design and modify programs as needed. Help identify ways to align programs with the most urgent initiatives to make the greatest impact
  43. Other
  44. Maintain ethical client relationships and confidentiality in accordance with policies
  45. Complete required trainings and adhere to guidelines, policies, and procedures

Note: It is the policy of Willis Dady Emergency Shelter to provide employment without regard to race, color, religion, national origin, sex, age, marital status, disability, sexual orientation, Vietnam era or disabled veteran status. All offers of employment are contingent on a negative report on the State of Iowa Criminal History Records Check and Sex Offender Registry. Willis Dady is an At Will Employer. 

The Housing Programs Director is a dynamic position, responsible for designing, implementing, and managing services to assist people in accessing and maintaining long-term (“permanent”) stable housing. The Housing Programs Director…

Details at a glance

  • On-site Location
  • Full Time Schedule
  • 4-Year Degree Required
  • Managerial

Benefits

The position is full time (40 hours per week) with health benefits and paid time off, with a salary starting at $43,000 and requires scheduling flexibility to meet the needs of clients and general program responsibilities. 

The position is full time (40 hours per week) with health benefits and paid time off, with a salary starting at $43,000 and requires scheduling flexibility to meet the needs of clients…

Level of Language Proficiency

English proficiency required, Spanish, French and other language proficiency welcomed but not required.

English proficiency required, Spanish, French and other language proficiency welcomed but not required.

Location

1247 4th Avenue Southeast, Cedar Rapids, IA 52403

How to Apply

Please submit a resume, cover letter, and contact information for three professional references to Alicia Faust at alicia@willisdady.org or via mail at 1247 4th Ave. SE, Cedar Rapids IA 52403. Interested applicants may also call for more information at: 319-362-7555. Applications are now being accepted until the position is filled. 

Please submit a resume, cover letter, and contact information for three professional references to Alicia Faust at alicia@willisdady.org or via mail at 1247 4th Ave. SE, Cedar Rapids…

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