8794-O Sacramento Drive
Program Director-Family Housing Stabilization
FACETS opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency shelter, food, and medical needs, help them gain safe sustainable and permanent housing and work with them to end the cycle of homelessness and poverty through educational, life skills and career counseling programs.
FACETS is hiring a Full-Time Program Director to provide overall supervision and direction of all programs serving families experiencing homelessness and unstable housing at FACETS including the Next Steps Family Program, an emergency shelter and 30-day rapid rehousing program for families located in scattered site apartments in Alexandria, VA., and the Homeless Prevention program for families in Region 1 of Fairfax County. The Program Director serves as an advisor, coordinator, collaborator, hands-on training developer and trainer as required by the project requirements. The successful candidate will have experience managing and operating an emergency shelter and a good working knowledge of HUD’s definitions of homelessness as well as the Family Homeless Services System in Fairfax County. A candidate that is a fast learner, enthusiastic, highly motivated, and has excellent data entry and organizational skills is a must.
- Manages policies, procedures, and staff for FACETS’ emergency shelter, homeless prevention, and rapid re-housing programs for families: Next Steps Family Program, Last Resort Motel Program, and Case Management and Housing Location for Households with Children in Region 1.
- Manages policies, procedures, and staff for the Financial Stability Program for Households with Children in Region 1.
- Create, monitor and implement policies and procedures to cover best practices, on-call procedures, program development, etc. including updating program handbooks annually.
- Triage Region 1 referrals with Coordinated Services Planning (CSP), Family Shelter Intake Coordinators (IC), and Community Case Managers (CCMs).
- Responds to provider questions regarding the HEARTH definitions and funding eligibility criteria.
- Provide leadership to ensure that ICs and CSP understand HEARTH definitions and funding eligibility criteria when referring families for emergency shelter or homeless prevention/diversion services.
- Serve as liaison between landlords and Fairfax County in operating the Next Steps Family Program.
- Ensures that unit turnover and maintenance requests are completed in a timely manner for the Next Steps Family Program.
- Orders supplies and ensures the Next Steps Family Program units and office are properly stocked.
- Provides overall direction of Housing Case Managers serving families in the community and at Next Steps Family Program.
- Travels and makes home visits as well as works an adjusted work schedule including evenings and weekends as necessary.
- Manages Emergency Solutions Grant (ESG) rapid rehousing and homeless prevention financial assistance by determining appropriateness of household for receipt of funds, recommending amount, and allocating and tracking use of ESG funds.
- Attends various regional meetings, including Service Navigation, Opportunity Neighborhoods, and Housing Opportunities Collaborative Meetings, throughout Fairfax County and generates and distributes housing resources to FACETS staff.
- Participates in program staff meetings and conferences to share ideas and plans; works cooperatively with staff to meet FACETS goals.
- Participates in and conducts in-service training for staff development. Actively supports FACETS’ mission oriented outcome evaluation and outcome management.
- Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
- Serves as a FACETS HMIS Super User.
- Assists in managing the FACETS budget for program expenditures, including tracking and reporting leveraging, for all Preventing and Ending Homelessness programs for households with children in Region 1.
- Prepares proposals, reports, and statistics for submission to funding sources with the Deputy Executive Director’s supervision.
- Represents FACETS in the community, in accord with Agency Mission, Vision and Code of Ethics.
- Performs other duties as assigned.
- Master’s Degree plus three years of professional social work/case management experience with homeless and/or at-risk populations. MSW plus 2-years post-Master’s experience a plus.
- Two years of supervisory and/or program management experience.
- Two years of experience working in an emergency shelter setting.
- Bilingual (English/Spanish or English/Arabic) a plus.
- Requires knowledge and belief in “Housing First” and “Rapid Rehousing” philosophy and strategies.
- Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths based” case management.
- Knowledge of current social service, homeless, and housing issues and methods/approaches to address issues.
- Ability to manage multiple tasks in a fast paced environment.
- Ability to schedule and manage workload sufficiently to meet deadlines.
- Ability to use HMIS to establish and maintain case records and to facilitate data collection.
- Excellent data entry and data quality skills.
- Ability to work a flexible schedule including nights and weekends.
- Ability to communicate clearly and concisely, both orally and in writing.
- Public speaking experience and strong public speaking skills.
- Ability to lift items weighing 10-20 pounds.
- Must possess a valid driver’s license, reliable transportation, good driving record, and personal car insurance.
- Must be able to drive 15 passenger van.
- Must pass criminal background and Child Protective Services background checks.
Equal Employment Opportunity M/F/D/V.
How to apply: Please e-mail resume and cover letter to mwilliams@FacetsCares.org
Minimum Education Required