Program Coordinator, Executive Education - Stanford GSB
- Job posted by Stanford Graduate School of Business
Provide administrative or operational support working under general supervision in the Executive Education department at the Graduate School of Business. This position will primarily support the Stanford Ignite portfolio of programs, and may assist with other Executive Education programs, conferences, reunions and events. Work is expected outside of the normal 8 am – 5 pm workday when programs are in session and to align with global locations as needed (London, São Paulo and Beijing).
· Deliver seamless programs and drive program satisfaction scores, in close collaboration with program lead and portfolio director. Identifies performance gaps and recommends improvements.
· Respond to inquiries, and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
· Perform duties associated with scheduling, organizing, and operating conferences, seminars, and events, including recommending vendors for services, overseeing the production and distribution of materials, coordinating logistics, and serving as liaison with internal and external vendors.
· Draft and/or generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, conference and seminar materials, complex reports, brochures, and displays.
· Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.
· Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
· Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
· May serve as the point of contact for general maintenance, health and safety, and other facility concerns within the unit(s); report any incidents or potential safety problems to appropriate representatives. Track completion of required training.
· May guide and train student and/or contingent workers including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, and reviewing work for quality and timeliness.
* - Other duties may also be assigned
Education & Experience:
High school diploma and three years of administrative experience, or combination of education and relevant experience. Bachelors’ degree and event management experience strongly preferred.
Knowledge, Skills and Abilities:
· Proficient computer skills and demonstrated experience with office software, email applications, and databases (such as salesforce).
· Demonstrated success in following through and completing routine tasks.
· Strong organizational skills and attention to detail.
· Strong verbal and written communication skills.
· Excellent customer service and interpersonal skills.
· Ability to prioritize and multi-task.
· Constantly perform desk-based computer tasks.
· Frequently sitting.
· Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds.
· Rarely twist/bend/stoop/squat, kneel/crawl.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
· Weekend and late night/early morning hours will be required; some domestic and international travel may be necessary.
· Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
· Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
· Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Minimum Education Required