Details: 20.53 per hour plus full medical, life, disability, and dental insurance, 401k, PTO/Holidays, union representation
1501 N. 45th St
Job Summary: We are hiring multiple positions at Broadview, which is a 24 hour facility providing emergency shelter (10 units), transitional housing (21 units) and support services to women, children and youth whose lives have been disrupted by family violence, substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse, neglect and poverty. Support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.
The Housing Case Manager provides advocacy-based counseling and case management services including assessment, information and referral and goal setting and is responsible for cooperative case planning and coordination of services for residents.
Essential Responsibilities, Duties & Tasks:
40% Provide case management, advocacy-based counseling, information, referrals, and follow up information to emergency shelter and transitional housing program residents. Work with residents to review individual goals and ongoing progress. Provide information and advocacy regarding legal issues, medical care, employment possibilities and housing referrals. Act as a liaison between client families and community agencies involved with their case and serve as an advocate in an effort coordinate services with providers as needed. Coordinate the provision of resident assistance supplies, including emergency food and bus tickets.
25% Conduct screening, assessment, and intake to admit women, children, and youth into both emergency shelter and transitional housing programs.
15% De-escalate and mediate resident conflicts, modeling appropriate problem solving. Respond to domestic violence crisis line, providing crisis intervention, safety planning, support, advocacy based counseling, information and referral callers seeking assistance.
10% Complete confidential written documentation including resident records, daily logs, weekly goal plans and progress reports, and overlap information to next Advocate on shift. Review resident files and staff logs to ensure program records and resident documentation are maintained adequately and consistently. Maintain clear and accurate case notes of all significant interactions in client records. Complete outcome and exit paperwork, update room charts and return mail as necessary.
5% Work to foster an atmosphere of support and safety for residents, staff and volunteers. Help maintain order and security in the buildings and communicate/enforce program policies and procedures. Work with staff to maintain cleanliness in resident apartments and office/service areas.
5% Participate in program, department and agency meetings and relevant trainings as required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Percentage of time spent on responsibilities varies based on shift worked.
Education & Experience:
Requires one of the following:
a) Three years of direct social service experience, including at least one year of experience serving low-income women, children and youth.
b) Bachelor's degree in a related field and at least one year of experience serving low-income women, children and youth.
c) Any combination of education, experience and measurable performance which demonstrates the capability to perform the duties of this position.
• Experience with crisis intervention, conflict resolution, child development and case management services with women and children
• Experience providing advocacy-based counseling services to victims of domestic violence
• Excellent communication skills, both oral and written
• Good organizational and record keeping skills, including the ability to maintain accurate and confidential files
• Excellent problem solving, facilitation and conflict resolution skills
• Basic knowledge of Microsoft Word and Outlook
• Ability and willingness to work individually in a self-directed manner and as part of a team
• Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages
• Knowledge of services available in Seattle/King County for low-income women, children, and youth
• Experience working with HMIS and Infonet databases or another database system
• A minimum of twenty hours of basic domestic violence training that covers theory and implementation of empowerment based advocacy, history, confidentiality, safety planning, etc. WAC 388-61A-0350
Physical Demands/Working Conditions: This position works in a crisis-oriented shelter environment, 90% of the time with clients and 10% of the time on a computer. Work may be interrupted by the immediate needs of a client in crisis. Work involves physical movement throughout the facility and the ability to climb 4 flights of stairs. Position requires the employee to lift/carry 15-30 pounds occasionally, and push/pull 10-20 pounds occasionally. The position has the ability to sit/stand as needed.
First Position: Hours & Compensation: This is a part-time (32 hours/week) union position that works Monday-Thursday graveshift and pays $20.53 per hour plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
Second position: Hours & Compensation: This is a 35 hour per week union position that works Sat-Sun swing shift and Monday-Wednesday grave shift and pays $20.53 per hour plus benefits. Benefits include medical, dental, short-term and long-term disability insurance, basic life insurance, 401(k) savings plan including agency contribution and match, holiday pay, generous paid personal leave package and tax-sheltered health care and dependent care accounts.
To Apply: Applicants must complete the Solid Ground application form specific to this position. To find an application online, go to https://www.solid-ground.org/get-involved/careers/job-application-form/ or download the application form from the job's page in our careers section https://www.solid-ground.org/get-involved/careers/, and submit it, including resume and cover letter, to firstname.lastname@example.org. You may also leave a message on our job line at 206.694.6840 requesting a specific job application, or you may apply in person at 1501 North 45th Street in Seattle's Wallingford neighborhood.
Position is Open Until Filled.
Solid Ground is an equal opportunity employer committed to workplace diversity. We do not discriminate on the basis of gender, age, race and color, religion, marital status, national origin, disability or veteran status.
Survivors of domestic violence are encouraged to apply.
Minimum Education Required
How To Apply