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Housing Advocate, Client Advocacy Program

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Published 15 days ago

The Housing Advocate helps homeless New Yorkers to understand their housing options and identifies and supports housing placement through a broad range of advocacy and case management tasks. Primary responsibilities include, but are not limited to, engaging a caseload of clients referred from Crisis Services programs or met during outreach; helping psychiatrically and physically disabled individuals obtain the necessary treatment to be considered for relevant housing options; maintaining a knowledge base of the systems and details of housing programs relevant to CAP clients’ needs and experiences; outreach to housing providers and development of strong professional relationships that facilitate placements. The successful candidate will also be responsible for monitoring trends in services and individual client experiences in order to support larger advocacy strategies as they arise.

The Housing Advocate is a member of the Client Advocacy Program staff and reports directly to the Director of the Client Advocacy Program. The Housing Advocate performs job duties consistent with the mission and goals of the Coalition for the Homeless and relevant funding agreements.

QUALIFICATIONS: Master’s degree in social service discipline strongly preferred. Minimum of a bachelor’s degree and at least one year of strong advocacy experience required. Prior experience, especially with homeless persons, individuals living with mental illness, persons living with disabilities or individuals coping with substance use is strongly desired. Spanish Speaking a plus.

The successful candidate will be a strong, responsible advocate and case manager, and will demonstrate the ability to perform self-directed, independent work while also being an effective member of a team.

DUTIES and RESPONSIBILITIES:

The Housing Advocate shall:

1.    Provide direct services to individuals searching for permanent housing options. These services shall include, but are not limited to, engaging clients in the receipt of services, assessing relevant psychiatric and physical health concerns and connecting clients with appropriate treatment, completing housing applications and helping clients to identify housing that meets their needs;

2.    Conduct outreach to and maintain close working relationships with housing providers to facilitate individual placements;

3.    Educate and support clients in the process of applying for housing programs;

4.    Develop and maintain working knowledge of relevant social services systems/agencies, including shelter intake procedures, administrative rules and guidelines, housing programs and procedures, and benefits and entitlements programs, as well as methods of advocacy within each;

5.    Provide referrals for immediate needs, including but not limited to shelter, food and clothing, benefits, health, mental health, substance use, and legal services;

6.    Work closely with onsite psychiatric providers to ensure appropriate referrals are made and clients receive holistic psychiatric treatment;

7.    Maintain accurate and proper record documentation, such as case management notes, and client documentation;

8.    Ensure that all files and client database records are kept up to date;

9.    Alert Program Director and/or Senior Director of Crisis Services regarding client emergencies and other immediate needs and assist in efforts to promptly deliver proper services;

10. Work in conjunction with Crisis Services staff to exchange relevant information and to collaborate with other Coalition departments and legal service providers as necessary;

11. Obtain regular (no less than weekly) supervision with the Director of the Client Advocacy Program to review client issues/concerns and service needs, among other matters;

12. Participate in weekly staff and other meetings, such as in-service training, staff development and orientation activities;

13. Provide the Director of the Client Advocacy Program and the Senior Director of Crisis Services with input and client information reporting relevant to funding requirements;

14. Participate in the design and implementation of program and service enhancements;

15. Perform all other duties as may be assigned by the Program Director or the Senior Director of Crisis Services;

REPORTS TO: Program Director, Client Advocacy Program/ Senior Director of Crisis Services

The Housing Advocate helps homeless New Yorkers to understand their housing options and identifies and supports housing placement through a broad range of advocacy and case management tasks. Primary responsibilities include, but are…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    Master's Degree Required
  • Professional Level
    Professional

Compensation

USD 47,500 - USD 52,500

Benefits

Excellent benefits available (medical and dental insurance effective day one)

Excellent benefits available (medical and dental insurance effective day one)

Location

On-site
129 Fulton Street, New York, NY 10038, United States

How to Apply

A cover letter is required with submission of resume

Include the job title in subject line of e-mail

Email: jobs@cfthomeless.org

Persons of color and formerly homeless individuals are encouraged to apply

Equal Opportunity Employer

A cover letter is required with submission of resume

Include the job title in subject line of e-mail

Email: jobs@cfthomeless.org

Persons of color and formerly homeless…

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