Marketing Technology Specialist

Job Type

Full Time




New York
United States


We are looking for a Marketing Technology Specialist to be our internal expert in the processes and tools used for email marketing through Salesforce and Salesforce Marketing Cloud. This position reports to the Director of Business Systems.

Key Responsibilities:

  • Administration
  • Serve as primary administrator for Salesforce Marketing Cloud, performing basic administration and configuration
  • Monitor data quality and integrity
  • Work with and research third-party vendors and implementation partners as required
  • Help the organization get the most out of Salesforce Marketing Cloud, including use of Journey Builder, Data Extensions, drip campaigns, and email personalization as necessary
  • Planning and Analysis
  • Provide solutions to meet users’ needs for campaign management and marketing automation
  • Engage with departments across organization to improve marketing outcomes using innovative technology solutions
  • Work with management to identify creative opportunities to support additional business functions
  • Maintain a current understanding of seasonal Marketing Cloud releases, communicating about enhancements and suggesting ways for the organization to leverage them
  • Continued learning and training on marketing automation tools and best practices
  • User Support
  • Support and advise 50 Marketing Cloud users in their use of the product
  • Act as a liaison between IT, Communications, and other departments to ensure that technology solutions deliver the highest value to program teams across the organization
  • Assist users with report and campaign design in Salesforce
  • Troubleshoot problems and manage ongoing support requests of users
  • Work with technical trainer to ensure that other users understand the system



  • 3 years of relevant experience
  • Knowledge of Salesforce Marketing Cloud or other Marketing Automation software
  • Working knowledge of best practices in email marketing and marketing automation
  • Project management skills
  • Basic knowledge of HTML and CSS a plus
  • Basic SQL skills a plus


This position is full time with excellent benefits and located in midtown Manhattan.

Professional Level


Minimum Education Required

4-year degree

How To Apply

Please send cover letter and resume with salary requirements; subject: Marketing Tech Specialist.