Nonprofit
New
Published 17 days ago

Assistant Market Manager, Food Access Coordinator

On-site, Work must be performed in or near Cambridge, MA

Details

Job Type:Part Time
Start Date:July 22, 2024
Application Deadline:July 19, 2024
Education:2-Year Degree Required
Experience Level:Entry level
Compensation:USD $17 - $19 / hour

Description

Who We Are: Mass Farmers Markets (MFM) partners with farmers, consumers, and communities to improve the health of individuals, strengthen community vitality, and enhance local farm viability through farmers markets. We are a 501(c)(3) organization. Learn more about us at 

https://www.massfarmersmarkets.org/

As part of our work, MFM currently produces five farmers markets in the Greater Boston area from May to November. The Central Square Farmers Market in Cambridge runs every Monday (12-6 PM); the Copley Square Farmers Market in Boston runs every Tuesday and Friday (11AM-6 PM); the Davis Square Farmers Market in Somerville runs every Wednesday (12-6 PM); the Kendall Square Farmers Market in Cambridge runs every Thursdays (12-6 PM); and new in 2024 is the Fish & Farm Market at the Boston Fish Pier which runs every Saturday (11 AM - 3 PM) through October 26th.

Who You Are: The Assistant Market Manager/ Food Access Coordinator serves as a positive, energetic face of our farmers markets. You thrive in and enjoy being a part of a fast-paced team environment. You are an individual who is passionate about building community, the food we eat, where it comes from, and food access. 

You are knowledgeable about programs aimed at increasing access to local foods such as SNAP, SNAP Match, and HIP. You are familiar with general farmers market operations and will assist the market manager in supporting our vendors, consumers, and partner organizations. You will supply information, answer questions, and address concerns. You are comfortable with social media and assist in promoting the market via those channels. 

The ideal candidate will have an interest in local agriculture, food and nutrition, and promoting farmers markets. S/he/they should be reliable, friendly, self-motivated, and comfortable communicating with a diverse customer base. 


ESSENTIAL FUNCTIONS & RESPONSIBILITIES  

1. SNAP/EBT Food Access Program 

● Administers local token currency and process transactions for Supplemental Nutrition Assistance Program (SNAP)/EBT benefits along with SNAP Match and HIP, including the maintenance of

daily records and market reports. 

● Follows all USDA rules, regulations, and guidance for SNAP retailers. 

● Ensures that vendors understand and comply with program eligible-food rules. 

● Communicates effectively and respectfully with customers to explain food access programs such as SNAP, SNAP Match, and HIP. 

● Maintains all EBT equipment in good working order and notifies the Lead Market Manager immediately if any damage or problems occur. 

● Safeguards tokens the same as cash and is responsible to account for tokens throughout the season. 


2. Market Operations 

● Develops and manages positive relationships with vendors, offers ongoing coaching to help ensure vendors’ success, and works collaboratively to resolve problems. 

● Engages with shoppers in a positive manner and provides exceptional customer service 

● Manages conflict between vendors and / or customers in a respectful, fair and confidential manner. 

● Assists with promotion of the markets on market days, primarily via social media 

● Collaborates with the market manager on programming for the markets


3. Other Responsibilities 

Regularly and consistently communicates with the market manager(s) to ensure smooth and    

  consistent operations at the markets. 

Help to develop, guide and fulfill Food Access Projects as assigned by the Executive Director or  

  Lead Market Manager

● Attends MFM general team meetings (currently held on Thursdays) to maintain a connection with the entire MFM team. 

● Participates in and supports MFM’s fundraising and grant making efforts in support of our markets and operations.

● Perform ad hoc duties as assigned.


Qualifications: 

● Knowledge of and passion for farmers markets and growing the local food community. 

● Personal confidence and the ability to communicate effectively with a variety of people. 

● Must have a strong work ethic, be punctual, be customer service focused, reliable, enthusiastic and a team player. 

● Good problem solving and organizational skills along with strong time management skills and the ability to handle multiple tasks at once. 

● Must have access to reliable transportation.

● Must be able to work non-standard hours as required, based on market hours during the market season 

● Proficient with cloud office suite such as Google Workspace, and comfortable learning new tools and technologies as needed in this role. 

Preferred Qualifications: 

● Prior farmers market experience. 

● Prior SNAP/EBT Coordinator experience. 

● Knowledge of SNAP, SNAP Match, and HIP programs in MA.

● Comfortable with social media posting for sharing market updates and special events during

the market season. 

● While there are no specific language requirements, knowledge of and some fluency in Spanish, Portuguese, Russian, Mandarin or Cantonese is preferred.

Who We Are: Mass Farmers Markets (MFM) partners with farmers, consumers, and communities to improve the health of individuals, strengthen community vitality, and enhance local farm viability through farmers markets. We are a 501(c)(3…

Benefits

All team members participate in the organization's holidays, volunteer and personal days, earn PTO, and can participate in MFM's 401K plan.

All team members participate in the organization's holidays, volunteer and personal days, earn PTO, and can participate in MFM's 401K plan.

Level of Language Proficiency

While there are no specific language requirements, knowledge of and some fluency in Spanish, Portuguese, Russian, Mandarin or Cantonese is preferred.

While there are no specific language requirements, knowledge of and some fluency in Spanish, Portuguese, Russian, Mandarin or Cantonese is preferred.

Location

On-site
Cambridge, MA, USA

Apply to This Job

Instructions:

Please email Barbara Slattery at hr@massfarmersmarkets.org with a cover letter, copy of your resume, a writing sample, and a sample of one of your social media posts.

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