On Call Advocate- La Casa Permanent Supportive Housing

Job Type

Part Time



Application Deadline



United States


About Friendship Place: Friendship Place is a dynamic organization with a mission to end homelessness and

rebuild lives. We strive to create lasting, rapid solutions to meet the needs of those we serve. We are constantly refining our practices and seek to provide excellent quality services. We seek to hire individuals who are

passionate about our mission and dedicated to providing person centered care to our participants to make a difference in our community and beyond.

Position Title:

Permanent Supportive Housing Advocate

Reports to: Project Coordinator

Category: Hourly

Location: 1444 Irving Street NW

Hours: On Call; must be willing and able to cover:

M-F 8am-4pm; 4pm to 12am; 12am–8am

Weekend Shifts:

Saturday and Sunday 8am-4pm; 4pm-12am; 12am-8am

This is an on call position to fill in during daytime, evening, and overnight Mon-Sun. Shifts are assigned as needed, schedule flexibility is needed.


-Warmly greet and direct residents and building guests at the front desk of this Permanent Supportive Housing program for 41 single men.

-Monitor security cameras in the building and work to keep residents, staff, and the building safe by appropriately responding to any security issues that may arise.

-Become familiar with the Housing First Model, HSRA, HIPPA to inform job duties and program philosophy.

-Develop rapport with each resident through routine contact and communication

-Ensure the safety of residents by providing routine safety checks.

-Assist with medication management for residents including witnessing residents take meds and assisting residents in keeping track of refills

-Monitor resident’s medical and psychiatric needs

-Provide meaningful feedback to PSH team and Project Coordinator on both resident and program outcomes including areas for improvement.

-Brainstorm. Plan, and implement activities and groups with residents.

-Assist with crisis intervention when necessary.

-Complete incident reporting when necessary and communicating serious

incidents, allegations, security breaches, or sensitive situations to program coordinator or Assistant Division Director immediately

-Complete documentation of consumer contact when required.

-Assist consumers in securing adequate resources.

-Demonstrate empathy and flexibility in responding to consumers' needs and


-Collaborate with external agencies providing services to consumers.

-Attend and participate in supervision meetings,

staff meetings, agency trainings and professional trainings and conferences as needed or required.

-Follow all agency policies and procedures

-Perform all other duties as assigned

Qualifications and Skills:

-Individuals with life experience with homelessness who meet other qualifications are encouraged to apply. This experience could be substituted for education or work experience.

-HS Diploma/GED and 5 years working experience

-AA or at least 2 years of college level education and 3 years of working experience or 2 years in direct social service experience

-Bachelor’s or Master’s degree with 2 years working experience or 1 year direct social service experience

-Human services degree preferred but other degrees considered with demonstrated interest in working with vulnerable populations.

-Must take ownership and be accountable for job responsibilities

-Capacity to maintain strict confidentiality

-Bilingual in Spanish is a plus

-Experience working with individuals with mental health concerns or addiction preferred.

-Strong written and verbal skills.

-Ability and willingness to work in a diverse and challenging environment.

-Ability and willingness to work as a team player.

-Proficient in Microsoft Word, Excel, and the Internet; ability to learn database program

-Ability to maintain healthy and professional boundaries

-Must be able to arrive to work and scheduled meetings on time.

-Must have the ability to lift and/or move up to 25 lbs.

Benefits and Leave:

Excellent no and low cost Medical Insurance options, 100% Employer paid Dental, Vision and Disability benefits, 403B match, All federal holidays and many other leave days.

How to Apply:

Email Christina Cruz, Project Coordinator, with a letter of interest and resume at ccruz@friendshipplace.org. PLEASE NO PHONE CALLS

Level of Language Proficiency

Bilingual in Spanish is a plus.

Professional Level

None specified

Minimum Education Required

High School

How To Apply


Please apply via email. No phone calls please.