Think Dignity is a 501c3 non-profit organization whose mission is to inspire, empower, and organize our community to advance basic dignity for those living on the streets. Formerly known as Girls Think Tank, Think Dignity was started in 2006 by a group of young professional women who wanted to find real solutions to the issue of homelessness in their community. Think Dignity takes pride in the fact that it is a small, grassroots organization with strong ties to the community it serves.
The Programs and Operations Manager oversees Think Dignity’s Mobile Operations of Dignity (MOD Squad), which includes our innovative Fresh Start Mobile Shower and Street Boutique and Street Café programs. The Manager also oversees the advocacy portion of our Homeless Youth Legal and Advocacy Project. In addition, the Programs and Operations Manager coordinates aspects of Think Dignity’s legal clinics, Basic Dignity Coalition meetings, and other programs as assigned by the Executive Director. The Manger is also responsible for daily social media posts and monthly E-newsletters. Additionally, the Manager will assist the Executive Director with day to day administration and operations and will be expected to assume certain responsibilities in the absence of the Director.
The Program and Operations Manager should have excellent oral and written communication skills, time management skills, organizational skills, and be able to work independently with little or no supervision or guidance. This position requires creative problem-solving skills and the ability to work well under pressure. Flexibility is a key aspect of the Program Manager’s position; working nights and/or weekends will be required.
Qualifications include prior work with or a desire to work with homeless/indigent populations, preferably a Master’s degree.
- Oversight of Think Dignity’s Mobile programs, operations, and staff, including onboarding and recruiting of volunteers and volunteer training
- Responsible for initial site visit for potential new Shower sites and final approval after dry run of new site
- Involved with grant writing and reports as well as budgeting for mobile programs
- Oversees the advocacy portion of our Homeless Youth Legal and Advocacy Project which provides advocacy to homeless youth ages 14-24.
- Assist Executive Director in coordinating and organizing membership and fundraising events
- Prepare for and oversee meetings; as-needed
- Attend and assist fundraising events; as-needed
- Input data collected into Service Point database and run reports
- Create content for monthly newsletters
- Create content for blog posts
- Manage daily social media posts (Twitter, Instagram, Facebook), including creating content
- Assist with social media and marketing expansion
- Attend meetings when required and provide a report back to the Executive Director
- General administrative duties: calendaring, filing, scanning, copies
- Oversee East Village Clean-Up Events on a quarterly basis
- Oversee Legal Clinic Training
- Refill Legal Clinic boxes and input data collected
- Participate in monthly Committee calls (Communications and Programs)
- Assist in writing content for Press Releases/Media Advisories
- Assist with preparation of grant reports
- Assist with grant applications
- Assist with program expansions as needed
- Desire to work with the homeless community
- Ability to work independently
- Ability to use personal computer
- Flexibility within hours worked (ie) weekends/evenings
- Strong foundation and working knowledge of all social media outlets
- Adept at using Word, Excel, PowerPoint
- Strong writing and communication skills
- Experience working in the non-profit sector with familiarity of grant requirements including budgeting, reporting and data building
Health benefits and vacation time.
Minimum Education Required