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Medical Liaison

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Published 19 days ago

Intro/Program Description: The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. The Downtown office services lower Manhattan, and collaborates with various community partners and healthcare agencies throughout Manhattan. The catchment area boundary for the Downtown team serves 23rd St and below, river to river.

 

Purpose of Position: To coordinate and support the activities of the team’s medical and psychiatric providers to deliver integrated care

 

Schedule: Monday through Friday - 9:00am to 5:00pm 

Roles, Responsibilities, and Essential Duties

  • Manage psychiatric and Street Medicine Team (SMT) schedule:
  • Add clients to the schedule when referral documents are provided
  • Sign in and sign out with treatment team members on their scheduled office days
  • Ensure Housing Outreach Specialists submit referrals to SMT/psych and facilitate follow up on recommendations from treatment team 
  • Develop linkages with other healthcare providers and resolve insurance issues:
  • Gather medical information received from other appointments or hospital visits
  • Assist Housing Outreach Specialists with obtaining medical records from hospitals
  • Find providers (primary care, specialty, additional health care services) for clients based on provider recommendations, geography, and insurance coverage.
  • Assist with insurance authorization process
  • Consult E-PACES to determine client medical coverage when necessary
  • Track clients’ Medicaid/Medicare certification to ensure recertification

 

Communicate:

  •  With hospitals and emergency rooms during client acute treatment/hospitalization
  •  With Janian providers about emergencies, need for advocacy, other urgent matters

 

Field work:

  • Canvass for clients in the field for psych/medical appointments (either with SMT/psych providers or independently)
  • Escort clients to medical appointments, labs and diagnostic imaging centers, as needed
  • Meet monthly with team leadership and SMT providers to review and update medically vulnerable list
  • Carry a small caseload of teams more medically vulnerable clients
  • Assist SMT with coordination of special projects and public health initiatives such as vaccinations
  • Other duties as required

 


Qualifications/Educational Requirements

  • Bachelor’s degree preferred
  • Valid driver's license and a driving record that meets the agency's auto insurance guidelines (including no suspensions within the last 3 years)
  • Flexibility in work hours; available to work evening, overnight and weekend shifts when required (participation in 4 overnight counts a year)

 

 

Skills, Knowledge and Abilities

  • Ability to multi-task/work in a fast-paced environment
  • Proficiency in Spanish and English preferred
  • Understanding of housing first and harm reduction models
  • Experience with homelessness preferred
  • Strong organizational and communication skills
  • Ability to work as part of a team

 

 

Computer Skills: To perform this job successfully, an individual should be:

  • Proficient in Microsoft Office: Word, Excel, Outlook
  • Able to use or learn computer databases such as MOCapp, CARES, E-PACES

 

 

Physical Requirements

  • Frequent walking and standing
  • Occasional lifting of up to 30 lbs

 

 

Work Environment

  • Indoors and outdoors; all weather


Intro/Program Description: The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. The Downtown office services lower Manhattan, and…

Details at a Glance

  • Time Commitment
    Full Time Schedule
  • Education
    4-Year Degree Required

Benefits

Excellent benefits!

Excellent benefits!

Location

On-site
Bowery, New York, NY, USA

How to Apply

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