Donor Relations and Major Gifts Manager

Job Summary

Habitat for Humanity Greater Boston is seeking an enthusiastic and results-driven individual to manage and grow our individual giving program. This is an exciting opportunity to become a part of Habitat’s development team and contribute to the mission of helping low-income families become homeowners.

The Donor Relations & Major Gifts Manager is responsible for coordinating the identification, cultivation, solicitation, and stewardship of individual supporters, family foundations, and donor-advised funds. Our strategy is rooted in having strong donor retention and ensuring supporters are satisfied with their interactions with Habitat. We value relationship-based fundraising and seek someone committed to building long-term partnerships with our donors.

Each year, Habitat Greater Boston successfully raises $2.5 to $3 million in charitable contributions by employing relationship-based fundraising methods. This position is a wonderful opportunity to help the organization grow and achieve its goal of increasing annual charitable revenues to $3.5 to $4 million annually.

Position Responsibilities

·      Implement strategy for growing revenue, improving retention, and deepening relationships with individual donors including family foundations, trusts, and donor-advised funds.

·      Develop and manage a portfolio of donors. Assist the CEO in managing her donor portfolio.

·      Ensure the effective solicitation of individual donors through research and preparation of solicitation proposals; solicit contributions on behalf of the organization.

·      Manage a donor relations plan that cultivates and stewards relationships with donors and appropriately recognizes their contributions.

·      Identify prospective supporters, cultivate their involvement, and acquire new donors.

·      Work collaboratively with Habitat’s development consultant on annual appeal letters, newsletters, and other donor communications and stewardship materials. Coordinate production and dissemination of all development pieces.

·      Work collaboratively with the CEO and the Director of External Relations to leverage donor support and involvement around annual American Dream Awards Breakfast.

·      Develop a strategy for increased online giving and integrated, multi-channel communication with donors.

·      Manage organizational database of supporters. Ensure accurate tracking of all donor contact, fundraising activities, communications, gift histories, etc.

·      Establish performance metrics by creating tools for measuring the effectiveness and return on investment of efforts.

 The ideal candidate will have the following skills & qualifications:

·      Two to five years experience in development or a related field. Preference will be given to candidates with demonstrated success in individual donor fundraising and/or donor relations programs.

·      Proven track record raising funds and building relationships with donors.

·      Demonstrated understanding of the importance of top-notch donor service.

·      Ability to think strategically and creatively.

·      Ability to take initiative and manage multiple priorities.

·      Excellent interpersonal, verbal, and written communication skills.

·      Ability to work as a member of a team, working collaboratively with others to reach common goals and objectives.

·      Database experience and a demonstrated understanding of the importance of gathering good data, establishing metrics, and preparing reports.

·      Willingness to work flexible hours when needed, including evenings and weekends on occasion.

·      Commitment to Habitat for Humanity mission.

·      Bachelor’s degree.